Full-Time Retail Associate: Merchandising & Customer Experience

ALDI USA; Muskego (WI); On-site; USD 35,000 - 42,000; Full time

Benefits offered by this job

401(k) Plan

Company 401(k) Matching Contributions

Employee Assistance Program (EAP)

PerkSpot National Discount Program

Medical, Prescription, Dental & Vision

Job summary

ALDI USA in Muskego, WI seeks a Store Associate to assist with merchandising, stocking, cashiering and cleaning to maintain a top-notch store environment. You will work with the ALDI team to deliver exceptional customer service and a smooth shopping experience.

The role is full-time with 30+ hours per week and starting wage of $18.50 per hour, with wage increases over the first five years. Eligible benefits include medical, dental & vision, 401(k) and more.

Qualifications

• Provide prompt and courteous customer service.
• Operate all store equipment such as cash registers, floor scrubber, cardboard baler, pallet jacks, handheld devices, computers, etc.
• Interpret and apply ALDI operating policies and procedures.
• Communicate effectively both verbally and in writing.
• Perform basic arithmetic such as addition, subtraction, multiplication, and division.
• Follow instructions and pay attention to detail.
• Work independently and with others.
• Maintain reliable and prompt attendance.
• Meet availability requirements.

Responsibilities

• Models and fulfills all customer service principles and escalates concerns to store management as necessary.
• Informs store management of loss due to outdated or damaged products.
• Properly utilizes the POS system to accurately scan and process customer purchases and informs store management of scanning concerns or errors.
• Adheres to cash policies and procedures.
• Follows the line policy and opens additional check lanes as required to ensure an efficient checkout.
• Stocks shelves and displays neatly while following merchandising planograms to maximize sales.
• Complete curbside pickup orders by accurately retrieving items from the store, verifying order contents, and ensuring timely delivery to customers’ vehicles from the staging area.
• Maintains zone standards and merchandising standards at all times.
• Assists store management in achieving operational efficiency goals.
• Assists store management in achieving total loss goals.
• Complies with all established company policies and processes.
• Supports store management in providing a safe working environment by identifying and rectifying hazards, ensuring proper ergonomics, and maintaining equipment in proper working order.
• Adheres to inventory procedures and product handling guidelines.
• Performs general cleaning tasks to company standards.

Skills

Customer service

Cash register operation

Communication skills

Arithmetic

Attention to detail

Teamwork

Attendance reliability

Availability

Education

High school diploma or equivalent

Tools

POS system

Cash registers

Pallet jacks

Handheld devices

Job description

ALDI USA in Muskego, WI seeks a Store Associate to assist with merchandising, stocking, cashiering and cleaning to maintain a top-notch store environment. You will work with the ALDI team to deliver exceptional customer service and a smooth shopping experience.

The role is full-time with 30+ hours per week and starting wage of $18.50 per hour, with wage increases over the first five years. Eligible benefits include medical, dental & vision, 401(k) and more.