Full-Time Retail Assistant Manager for Campbell

Goodwill of Silicon Valley; Campbell (CA); On-site; USD 29,000 - 34,000; Full time

Job summary

Goodwill of Silicon Valley seeks a Full-Time Retail Assistant Manager for the Campbell store. You will lead store operations, supervise staff, and ensure excellent customer service while driving revenue and maintaining safety standards.

The role requires 1–3 years of retail management experience, strong English communication, and the ability to manage daily activities, pricing, and staff training in a fast-paced environment.

Qualifications

• High School Diploma or equivalent is required.
• 1-3 years of retail management experience preferred.
• Proficient in English with strong communication skills.
• Ability to lead and develop store staff and operations.

Responsibilities

• Provide leadership to store staff and maintain customer service excellence.
• Conduct weekly management meetings and daily huddles.
• Ensure safety, security, and loss prevention procedures are followed.
• Meet and drive revenue and profit goals; manage merchandising and staff training.
• Oversee cash handling, banking deposits, and reporting.

Skills

Retail leadership

Customer service

Communication

Teamwork

Education

High School Diploma or equivalent

Tools

Ten-key

Calculator

Cash register

Job description

Full-Time Retail Assistant Manager for Campbell# Full-Time Retail Assistant Manager for CampbellHot JobCampbell Store 121 - Campbell, CA 95008## OverviewSalary Range$21.00 - $25.00 HourlyPosition TypeFull TimeJob ShiftAny## DescriptionSummaryFounded in Santa Clara County in 1928, Goodwill of Silicon Valley is dedicated to improving employment opportunities, increasing standards of living, providing economic independence, and restoring our clients’ sense of self-worth. We achieve this through workforce creation, vocational training, and environmental stewardship. With 18 retail stores, an online store, an extensive reuse/recycling operation, and our Contract Services division, we help individuals overcome barriers to employment, build sustainable lives and communities.Job Responsibilities* Provide high profile leadership and direction by maintaining positive customer service and employee morale* Accountable for all aspects of store operations* Conduct weekly store management meetings, as well as daily huddles* Ensure that safety and security is maintained, reporting all problems/hazards immediately* Meet store goals, both in revenue and profit* Reach daily, weekly, monthly production goals by monitoring the production processes, ensuring pricing/sorting staff are well trained, and flow of goods to the floor is timely. This includes ensuring proper rotation is followed at all times.* Manage Supervisors and all employees in the absence of the Senior Retail Manager, including but not limited to, hiring, coaching/counseling, discipline, terminations, evaluations and initiation of wage adjustments.* Follow the LOD checklist and conduct daily audits per the checklist.* Ensure all SOPs are available and followed by all employees. This includes the Production Area and Merchandising of the floor. Ensure all Standards are consistently met.* Accountable for cash register operations, all monies received, daily bank deposits, sales receipts and inventory and to protect these assets from both internal and external losses* Ensure proper training of employees regarding company policies and procedures, job requirements and expectations, operation of equipment, safety, security and store housekeeping* Ensure that all paperwork and reports are completed accurately and in a timely fashion* Oversee training of community service clients assigned to the store* Perform other duties as assigned by Senior Retail Manager## QualificationsPreferred Qualifications* High School Diploma or equivalent is required* Minimum 1-3 years of retail management experience* Proficient in the English languageEquipment Used* Ten-key or calculator, telephone, office computer, printer, fax machine, cash register* Other equipment used: pushcarts, boxes, barrels, hand trucks, z-racks, clothing/display racks, mattress cartAptitudes/skills/temperament* Ability to communicate effectively, both orally and in writing, with co-workers, staff, and the public* Ability to accept responsibility for direction, planning and control of the store operations* Ability to make judgments and decisions and communicate these clearly based on established policies* Ability to work well with others and maintain positive employee morale* Ability to perform a variety of duties, often changing from one task to another without loss of efficiency or composure* Ability to perform all cash/check/credit transactions and related bank transmittal paperwork accurately* Ability to learn and accurately perform opening/closing procedures, including cash register operation* Ability to discriminate between color/design/arrangement as they relate to displays and merchandising* Ability to coordinate hand-eye-foot movements to safely move around fixtures and merchandise* Ability to move hands and fingers quickly to count money/change and operate cash registerManagement Acumen:* Management Style– Belief in empowering employees through the use of coaching and positive motivational techniques* Organizational Skills– Results orientated, can meet high standards, goals and objective* Accountability Style– Holds employees accountable for standards and serves as a mentor in their professional development; open to 360 degree feedback* Collaborative – Sees value in working and forging effective relationships with others* Teamwork– Willing to work as part of a team, enjoys sharing credit with colleagues* Problem Solver– Ability to simplify complicated issues and develop traditional and nontraditional solutions* Integrity– posses the highest ethical standards, trustworthy and transparent* Interpersonal Savvy– ability to relate and build constructive relationships with employees, customers, clients, and board members* Composure– ability to remain calm and collected under pressure* Communication – strong communicator, excellent listening skills and ability to develop and make effective presentations to Goodwill employees, and/or (as appropriate) Senior Management and Board Members* Energetic– Enthusiastic with a strong personal work ethicWorking conditions* Work is performed on an enclosed storeroom floor. The area is heated and ventilated. Stores have a receiving area where work is performed on a daily basis.* Dust and dirt are controlled by daily cleaning and are insignificant. Working/standing surface is uniform.* Noise and vibrations are not significant; however, radios and televisions may be turned onEmotional Effort* Must have demonstrated experience and ability working in a dynamic, fast-paced and time-flexible working environment.Physical requirements* Fast work pace with constant standing and walking* Light physical work demands lifting 30 lbs maximum, with frequent lifting and/or carrying objects weighing up to 10 lbs. Large or heavy items are moved by using appropriate material handling equipment and/or with assistance from co-worker(s). Safety handling procedures must be followed.* Normal or corrected talking, hearing, and seeing abilities are sufficient to perform required tasks.Goodwill of Silicon Valley is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law