Full Time Remote Therapist

Fair Haven Community Health Care; New Haven (CT); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental and vision

AFLAC plan

Paid Holidays

Paid Time Off

Job summary

Fair Haven Community Health Care seeks an Intake Therapist to provide crisis emergency care and comprehensive psychosocial assessments within a community behavioral health setting. The clinician will triage emergencies, perform risk and diagnostic assessments, and develop crisis treatment plans while coordinating with BH navigators and local services.

Evening and Saturday hours are required. Candidates must hold a Master’s in clinical behavioral health and be license-eligible in Connecticut;

Qualifications

• Be bilingual in English and Spanish.
• Have clinical skills in assessment and diagnoses across a broad range of presentations and ages.
• Demonstrate knowledge of psychopathology, crisis theory and behavioral health interventions.
• Able to function independently and seek guidance when needed.
• Experience with culturally diverse urban populations and community resources.
• Knowledge of DSM-5/DSM-5-TR and related diagnostic practices.
• Licensed or license-eligible in Connecticut (LMSW, LCSW, LMFT, LPC, PsyD, or PhD).

Responsibilities

• Triages clinical emergencies and applies safety protocols.
• Conducts telephone triage, risk assessments, de-escalation, and safety planning.
• Facilitates referrals to emergency departments and community services.
• Completes crisis and diagnostic assessments for adults and children.
• Develops crisis treatment plans integrating community health and social services.
• Completes documentation and enrollment forms in a timely manner.
• Collaborates with BH navigators, directors, and clinicians for smooth transitions.
• Uses evidence-based screening tools (e.g., GAD, PHQ-9, CSSR, CAGE, SDOH).
• Coordinates with Billing on insurance issues and payment options.

Skills

Bilingual English/Spanish

Crisis assessment

Diagnostic assessment

Treatment planning

Communication skills

Education

Master's degree in clinical behavioral health field

Job description

Fair Haven Community Health Care

For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high‑quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence‑based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well‑wellbeing of the communities we serve through equitable, high‑quality, and culturally responsive patient‑centered care.

Job Purpose

FHCHC is seeking a qualified and experienced Intake Therapist to help provide crisis emergency care and perform comprehensive psychosocial assessments

Duties And Responsibilities

Reporting to the Director of Behavioral Health, the Intake Clinician will work in a community behavioral health and addiction setting, providing services to individuals experiencing a mental health and/or substance use disorder need. Typical duties include but are not limited to:

• Triages clinical emergencies and implements program specific safety and consultation protocols
• Tasks include telephone triage, risk assessments, de‑scalation, safety planning, working with EMS as needed, facilitating referrals to emergency department, community mental/substance abuse treatment and other linkages in the community
• Completes crisis assessments of adults and/or children who are in crisis in a comprehensive manner attending to their safety and needs
• Develops treatment plans with and for the person in crisis that utilize community‑based health, behavioral health, and social services that will ameliorate the presenting crisis
• Completes a diagnostic assessment, for voluntary outpatient program and other supporting documentation at first meeting; along with orienting new clients to the different services offered in our outpatient clinic
• If appropriate they will work with the client on making referrals to other services to meet the full spectrum of client needs assessed
• Works closely with our behavioral health patient navigators, BH Director, and team of clinicians to ensure a smooth transition from enrollment to ongoing treatment
• Completes required evidence‑based screening tools, such as GAD, PHQ‑9 and CSSR, CAGE, and social determinates of health (SDOH), among others.
• Completes required administrative documentation, consents, agreements, acknowledgements and enrollment forms
• Completes required documentation in a timely manner, meeting regulatory standards
• Collaborates and communicates with the Billing Department in regards to medical insurance issues and payment options
• Works collaboratively as part of a multi‑disciplinary team

This job requires some evening and Saturday morning hours.

Qualifications

• Be bilingual in English and Spanish.
• Have clinical skills in assessment and diagnoses as well as experience working with a broad range of clinical presentations and age ranges from young children to elders.
• Demonstrate knowledge of psychopathology, crisis theory and other behavioral health concerns and primary modalities of psychotherapeutic intervention
• Be able to function independently and be able to seek guidance when necessary
• Have extensive experience working with culturally diverse urban populations, a wide age range, and a variety of clinical presentations and knowledge of behavioral health, child welfare systems, and community resources
• Strong diagnostic, assessment and treatment planning skills for individuals, families and children Knowledge of the Diagnostic and Statistical Manual of Mental Disorders (DSM V)
• At least a Master’s degree (M.A., M.F.T., M.S.W.) in a clinical behavioral health field (e.g. social work, counseling, marriage and family therapy)
• Must be licensed or license‑eligible in the State of Connecticut (LMSW, LCSW, LMFT, LPC, PsyD, or PhD)

What We Offer

• Major medical, dental and vision
• Voluntary benefits (AFLAC plan, STD, LTD & Life Insurance)
• Paid Holidays
• Generous Paid Time Off (PTO)