Full Time Relationship Banker

Consumers National Bank; Massillon (OH); On-site; USD 29,000 - 38,000; Full time

Benefits offered by this job

Paid training

Competitive pay + benefits

Supportive, team-focused culture

Career growth opportunities

Job summary

Consumers National Bank in Massillon, OH is seeking an entry-level teller to start or grow a career in banking. No prior banking experience is required, as paid training is provided to get you up to speed while delivering exceptional service.

You will handle deposits and withdrawals, process account services, and balance the cash drawer with accuracy. The role emphasizes customer relationship building and compliance in a supportive, team-focused environment.

Qualifications

• Strong customer service skills and ability to interact professionally with customers
• Ability to handle cash accurately and maintain drawer integrity
• Good communication and listening skills to identify customer needs
• Attention to detail and time management to process transactions
• Team-oriented mindset and willingness to support branch operations
• Basic math and computer literacy are required

Responsibilities

• Deliver friendly, accurate customer service
• Process transactions (deposits, withdrawals, payments, account services)
• Balance cash drawer and maintain accuracy
• Build relationships and identify customer needs
• Support branch operations (ATM, vault, night deposit, account maintenance)
• Follow all policies and compliance requirements

Skills

Customer service

Cash handling

Communication

Detail orientation

Time management

Team orientation

Basic math

Problem solving

Education

High school diploma or equivalent

Job description

Description

No banking experience required - we'll train the right candidate

At Consumers National Bank, our mission is make a difference in our communities -and that starts with our people. If you enjoy helping others and building relationships, this is a great opportunity to start or grow your career in banking.

Why Join Us

• Paid training
• Competitive pay + benefits
• Supportive, team-focused culture
• Career growth opportunities

What You'll Do

• Deliver friendly, accurate customer service
• Process transactions (deposits, withdrawals, payments, account services)
• Balance cash drawer and maintain accuracy
• Build relationships and identify customer needs
• Support branch operations (ATM, vault, night deposit, account maintenance)
• Follow all policies and compliance requirements

Background, credit, and employment checks required

Consumers National Bank is an Equal Opportunity Employer.

Requirements

• Strong communication skills with the ability to interact professionally with customers, coworkers, and vendors
• Customer-focused with the ability to identify needs and recommend appropriate solutions
• Effective problem-solving skills and ability to handle customer inquiries
• Ability to follow instructions and perform basic math calculations
• Strong attention to detail and time management skills
• Team-oriented with a positive, collaborative approach
• Basic computer proficiency
• High school diploma or equivalent required
• Previous customer service and/or cash handling experience preferred
• Sales, cross-selling, or referral experience preferred

Work Environment & Physical Requirements

• Ability to sit and/or stand for extended periods
• Use of phone and computer for communication and daily tasks
• Strong organizational skills and ability to manage time effectively
• Ability to build relationships, problem solve, and influence customer decisions
• Basic math and analytical skills