Full Time Relationship Banker

Consumers National Bank; Canton (OH); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid training

Competitive pay + benefits

Supportive, team-focused culture

Career growth opportunities

Job summary

Consumers National Bank in Canton, OH is seeking an entry-level Customer Service Representative. No banking experience is required—we’ll train the right candidate to deliver friendly, accurate service and support customers with transactions.

You’ll balance cash drawer, handle deposits, withdrawals, and account services, while building relationships and identifying customer needs. This role emphasizes teamwork, compliance, and reliable daily task execution.

Qualifications

• Strong communication skills with the ability to interact professionally with customers and coworkers
• Ability to identify customer needs and provide suitable solutions
• Effective problem-solving skills and ability to handle inquiries
• Strong attention to detail and time management
• Team-oriented with a positive, collaborative approach
• Low barrier to entry with willingness to train

Responsibilities

• Deliver friendly, accurate customer service
• Process transactions (deposits, withdrawals, payments, account services)
• Balance cash drawer and maintain accuracy
• Build relationships and identify customer needs
• Support branch operations (ATM, vault, night deposit, account maintenance)
• Follow all policies and compliance requirements

Skills

Customer service

Communication

Problem solving

Attention to detail

Teamwork

Basic math

Cash handling

Sales experience

Education

High school diploma or equivalent

Tools

Basic computer proficiency

Job description

Description

No banking experience required – we’ll train the right candidate

At Consumers National Bank, our mission is to make a difference in our communities—and that starts with our people. If you enjoy helping others and building relationships, this is a great opportunity to start or grow your career in banking.

Why Join Us

• Paid training
• Competitive pay + benefits
• Supportive, team-focused culture
• Career growth opportunities

What You’ll Do

• Deliver friendly, accurate customer service
• Process transactions (deposits, withdrawals, payments, account services)
• Balance cash drawer and maintain accuracy
• Build relationships and identify customer needs
• Support branch operations (ATM, vault, night deposit, account maintenance)
• Follow all policies and compliance requirements

Background, credit, and employment checks required

Consumers National Bank is an Equal Opportunity Employer.

Requirements

• Strong communication skills with the ability to interact professionally with customers, coworkers, and vendors
• Customer-focused with the ability to identify needs and recommend appropriate solutions
• Effective problem-solving skills and ability to handle customer inquiries
• Ability to follow instructions and perform basic math calculations
• Strong attention to detail and time management skills
• Team-oriented with a positive, collaborative approach
• Basic computer proficiency
• High school diploma or equivalent required
• Previous customer service and/or cash handling experience preferred
• Sales, cross-selling, or referral experience preferred

Work Environment & Physical Requirements

• Ability to sit and/or stand for extended periods
• Use of phone and computer for communication and daily tasks
• Strong organizational skills and ability to manage time effectively
• Ability to build relationships, problem solve, and influence customer decisions
• Basic math and analytical skills