Full-Time Receptionist - Behavioral Hospital

Perimeter Healthcare; Arlington (TX); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Company‑paid life insurance

401(k) with company match

Paid Time Off

Job summary

Perimeter Behavioral Hospital of Arlington is seeking a dependable Full-Time Receptionist to be the first point of contact for patients and visitors. This role ensures a welcoming front desk, handles clerical tasks, and supports Admissions and other departments while maintaining patient confidentiality.

The schedule includes Wednesday–Friday 5:00 PM–10:00 PM and Saturday–Sunday 8:00 AM–8:00 PM. Onboarding and training occur during standard hours for the first two weeks.

Qualifications

• High School Diploma or GED required.
• Previous receptionist, clerical, or customer service experience preferred.
• At least six months of front desk or receptionist experience preferred.
• Behavioral health or healthcare experience preferred.
• Strong communication, customer service, and organizational skills.
• Proficiency with computers and standard office software.
• Ability to multitask and work effectively in a fast-paced environment.
• Ability to remain calm and professional during challenging situations.

Responsibilities

• Greet and assist visitors while maintaining facility visitor procedures and safety protocols.
• Answer and route incoming calls through a multi-line switchboard in a courteous and professional manner.
• Utilize paging systems and communicate effectively with staff, patients, and families.
• Process incoming and outgoing mail and deliveries.
• Maintain visitation records and monitor compliance with visitor policies.
• Provide clerical and administrative support to various departments, including Admissions, as assigned.
• Assist with data entry, filing, and document management.
• Support patient and employee requests in a professional manner.
• Maintain confidentiality of patient, employee, and organizational information.
• Participate in required training, quality improvement initiatives, and department meetings.

Skills

Communication

Customer service

Organizational skills

Education

High School Diploma or GED

Tools

Computers/Office software

Job description

About Perimeter Behavioral Hospital of Arlington

Perimeter Behavioral Hospital of Arlington is a leading provider of mental and behavioral healthcare services dedicated to delivering hope, healing, and recovery to patients and their families. As part of the Perimeter Healthcare network, we provide comprehensive treatment across multiple states and care settings, including inpatient psychiatric hospitals, residential treatment centers, and outpatient programs.

Our mission is to provide compassionate, evidence-based care that empowers individuals to overcome behavioral health challenges and achieve lasting wellness. We are committed to creating a supportive environment where patients, families, and team members can thrive.

Position Summary

Perimeter Behavioral Hospital of Arlington is seeking a professional, dependable, and customer-focused Full-Time Receptionist to serve as the first point of contact for patients, visitors, families, and staff. The Receptionist plays a key role in creating a welcoming environment while providing administrative and clerical support to ensure efficient front-office operations.

Required Schedule

• Wednesday-Friday: 5:00 PM - 10:00 PM
• Saturday-Sunday: 8:00 AM - 8:00 PM

Important: Candidates must be available to work the schedule listed above and attend orientation and training during regular business hours for the first two weeks of employment.

Essential Responsibilities

• Greet and assist visitors while maintaining facility visitor procedures and safety protocols.
• Answer and route incoming calls through a multi-line switchboard in a courteous and professional manner.
• Utilize paging systems and communicate effectively with staff, patients, and families.
• Process incoming and outgoing mail and deliveries.
• Maintain visitation records and monitor compliance with visitor policies.
• Provide clerical and administrative support to various departments, including Admissions, as assigned.
• Assist with data entry, filing, and document management.
• Support patient and employee requests in a professional manner.
• Maintain confidentiality of patient, employee, and organizational information.
• Participate in required training, quality improvement initiatives, and department meetings.

Qualifications

• High School Diploma or GED required.
• Previous receptionist, clerical, or customer service experience preferred.
• At least six months of front desk or receptionist experience preferred.
• Behavioral health or healthcare experience preferred.
• Strong communication, customer service, and organizational skills.
• Proficiency with computers and standard office software.
• Ability to multitask and work effectively in a fast-paced environment.
• Ability to remain calm and professional during challenging situations.

Certifications

• Current Basic Life Support (BLS)certification.
• De-escalation Training: Handle With Care (HWC) certification.

Why Join Perimeter?

Comprehensive Benefits

• Competitive compensation
• Medical, dental, and vision insurance
• Company-paid life insurance
• 401(k) with company match
• Generous Paid Time Off (PTO)
• Supplemental insurance options

Supportive Work Environment

• Collaborative, multidisciplinary care team
• Mission-driven culture focused on patient success
• Inclusive and supportive workplace environment

Location

• Arlington, Texas

Join a team dedicated to making a positive impact in the lives of children, adolescents, and families through quality behavioral healthcare services in a supportive and mission-driven environment.

Equal Opportunity Employer

Perimeter Behavioral Hospital of Arlington is proud to be an Equal Opportunity Employer. We are committed to fostering an inclusive workplace where every employee is valued and respected.We welcome applicants from all backgrounds, regardless of race, color, religion, age, sex, sexual orientation, pregnancy, gender identity, genetic information, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. #INDARL