Full-time Receptionist

Mbgilbert; Gilbert (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a family-owned dealership as a Receptionist in Gilbert, Arizona. This role involves managing calls, greeting customers, and data entry in a fast-paced environment. Ideal candidates will have strong communication skills and a professional demeanor, with opportunities for growth within the company.

Benefits

Benefits

Promotes from within

Full-time schedule

Qualifications

• Minimum of one year receptionist experience preferred.
• Call center experience preferred, but training will be provided for the right candidate.

Responsibilities

• Manage inbound calls and route them to the correct department.
• Welcome walk-in traffic and engage daily with customers via phone.
• Make outbound calls to follow up with potential sales customers.

Skills

Strong verbal communication

Strong written communication

Time management

Prioritization skills

Multi-tasking

Self-motivated

Goal-oriented

Teamwork

Tools

Microsoft Office

Job description

Join the Winning Team at Mercedes-Benz of Gilbert!

Mercedes-Benz of Gilbert is a family-owned and independently operated dealership that prides itself on exceptional service and a state-of-the-art facility. Serving the Gilbert area, we’re known for our successful sales and service team, and we’re looking for dedicated, motivated individuals to join us as a Receptionist!

Top applicants will be friendly, bubbly, and enthusiastic when greeting customers. Applicants must be professional in appearance and telephone skills. A minimum of one year receptionist experience is preferred. Dealership and CDK experience is a plus. Applicants should enjoy working with others in a fast-paced environment. Responsibilities include answering a multi-line telephone system, greeting guests, data entry, making follow-up outbound calls, and other tasks as assigned.

If you thrive in a fast-paced environment and love connecting with customers, this is the opportunity for you. Automotive reception experience is a plus, but we’re happy to train the right candidate!

Working weekday mornings, afternoons, and night shifts, as well as weekends, will be required.

WHAT WE OFFER:

• Benefits
• Promotes from within
• Full-time schedule

RESPONSIBILITIES:

• Manage inbound calls and route them to the correct department
• Welcome walk-in traffic
• Engage daily with customers via phone
• Make outbound calls to follow up with potential sales customers
• Manage incoming sales calls and enter information into the database
• Monitor online lead database for client inquiries
• Complete data entry tasks
• Promptly check and respond to emails
• Keep and maintain a clean and welcoming front desk
• Be cheerful and welcoming to all clients
• Assist sales personnel and management

REQUIREMENTS:

• Strong verbal and written communication skills
• Ability to handle objections confidently over the phone
• Call center experience preferred, but training will be provided for the right candidate
• Time management, prioritization skills, and the ability to multi-task
• Self-motivated and goal-oriented
• Ability to work well within a team environment
• Comfortable working behind a computer
• Ability to interact effectively with clients and staff
• Familiarity with Microsoft Office products and willingness to learn new applications
• Willingness to submit to a drug screen prior to employment