Full-Time Quality Management Specialist

Trinity Health; Melrose Park (IL); Presencial; USD 85.000 - 115.000; Jornada completa

Descripción de la vacante

Trinity Health is seeking a Quality Management Specialist to partner with home care and hospice leaders to drive clinical excellence and regulatory compliance. The role focuses on quality monitoring, improvement initiatives, and data-driven performance enhancement to support agency goals.

The ideal candidate is clinically experienced, passionate about patient outcomes, and capable of promoting best practices across home health operations through education, audits, and collaborative leadership.

Formación

• Clinically experienced professional focused on patient outcomes and compliance.
• Experience with home health and hospice operations.
• Strong ability to mentor staff and support quality initiatives.

Responsabilidades

• Lead and support quality assurance, PI, and process improvement initiatives.
• Analyze quality data, outcomes, patient satisfaction, and metrics to identify improvements.
• Develop and evaluate action plans for regulatory compliance and top-decile results.
• Conduct quality audits, chart reviews, and workflow assessments for accuracy.
• Provide education and mentoring to leaders and staff on quality standards.
• Lead quality meetings and collaborate with interdisciplinary teams.

Conocimientos

Clinical experience

Regulatory knowledge

Quality improvement

Data analysis

Herramientas

EMR reporting tools

Descripción del empleo

Employment Type:

Full time

Shift:

Description:

Quality Management Specialist (Home Care & Hospice)

The Quality Management Specialist partners with home care and hospice leaders to drive clinical excellence, regulatory compliance, and continuous quality improvement initiatives. This role supports agency performance through quality monitoring, process improvement, staff education, documentation review, survey readiness, and data-driven performance enhancement.

The ideal candidate is a clinically experienced professional who is passionate about improving patient outcomes, ensuring regulatory compliance, and promoting best practices across home health and hospice operations.

Quality & Performance Improvement

• Lead and support quality assurance, performance improvement (QAPI), and process improvement initiatives.
• Analyze quality data, publicly reported outcomes, patient satisfaction results, and operational metrics to identify opportunities for improvement.
• Develop, implement, and evaluate action plans focused on achieving top-decile outcomes, regulatory compliance, and strategic goals.
• Conduct quality audits, clinical record reviews, and workflow assessments to promote documentation accuracy and patient-centered care.

Regulatory Compliance & Survey Readiness

• Ensure compliance with federal, state, accreditation, and payer requirements.
• Support agency survey readiness efforts and assist with accreditation activities.
• Monitor documentation practices and provide recommendations to strengthen compliance and quality performance.
• Participate in regulatory reviews, payer audits, and corrective action planning as needed.

Education & Clinical Support

• Provide education, mentoring, and consultation to agency leaders and clinical staff regarding quality standards, documentation requirements, and best practices.
• Support ongoing competency development through in-service education and quality-focused training initiatives.
• Serve as a resource for clinical documentation, OASIS accuracy, and quality improvement processes.

Data Reporting & Analysis

• Monitor and report key quality indicators, patient satisfaction scores, and publicly reported outcomes.
• Prepare monthly, quarterly, and annual quality reports and presentations.
• Utilize EMR reporting tools and quality software to identify trends and support continuous improvement initiatives.

Collaboration & Leadership

• Lead organizational quality meetings and participate in interdisciplinary committees.
• Collaborate with agency leadership, clinicians, risk management, infection prevention, and operational teams to achieve organizational goals.