Full-Time Production Team Member @ Sputnik Coffee Company

Industrial Council of Nearwest Chicago; Illinois; On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic and rapidly growing coffee roastery in Chicago as a Production Team Member! This exciting role combines hands-on production with customer service, where you'll be responsible for organizing orders, delivering fresh coffee, and ensuring quality control. Ideal candidates are high-energy, flexible, and passionate about coffee, ready to tackle challenges independently while collaborating with a supportive team. If you're looking for a fulfilling position that allows you to work with your hands and contribute to a beloved local brand, this opportunity is perfect for you!

Benefits

Company Van for Work Travel

Flexible Work Schedule

Coffee Discounts

Team Collaboration Environment

Qualifications

• Valid Driver's License and clean driving record required.
• Ability to lift 50 pounds comfortably and perform physical tasks.

Responsibilities

• Organizing wholesale orders and preparing invoices.
• Running production and ensuring Good Manufacturing Practices.
• Delivering orders to grocery stores with up to 30 stops per day.

Skills

Customer Service

Problem Solving

Time Management

Physical Endurance

Communication

Flexibility

Attention to Detail

Education

High School Diploma

Food Safety Certification

Tools

Google Suite

Salesforce

Quickbooks

Job description

Sputnik Coffee is a rapidly growing coffee roastery and cafe based in Chicago, IL. We are here to make craft coffee more affordable and accessible to everyone. Our locally roasted coffee is one of the fastest selling products in over 150 Chicagoland grocery stores.

A Day in the Life of a Production team member includes a mix of customer order intake and invoicing, with upselling opportunities, hands-on production, routing and delivery, and customer service.

For this role, we’re looking for a motivated, high-energy candidate, who enjoys repetition in their work, collaboration with others, solving problems and getting things done independently.

Below are some characteristics that would describe a great fit:

• Coffee Enthusiast
• Flexibility
• High-Energy
• Creative Problem Solver
• Intellectually Curious
• Excellent Communicator
• Self-Starter
• Goal-Oriented
• Strong Work Ethic
• Accountable
• Continuous Improvement Mindset

Location: 48th and Ashland Chicago, IL

Hourly range: $19.00 - $22.00

Functional Description

At Sputnik, we do things differently. We’re looking for a new team member who is hard working, flexible and energized by being part of the process of getting delicious coffee to our awesome customers.

The Production Lead responsibilities will include, but are not limited to:

• Organizing all wholesale orders in online system
• Reaching out to store managers via phone and email to drive additional orders
• Preparing invoices and order summaries
• Providing detailed Daily Order summary to team members
• Communicating effectively with store managers to provide excellent customer service and solve problems
• Setup and calibrate production machinery
• Coffee packaging and sealing machinery
• Brewing and bottling machinery
• Troubleshoot any issues
• Daily and weekly cleaning of all production equipment
• Running production, bag coffee and bottle cold coffee
• Ensuring Good Manufacturing Practices (GMP) are maintained
• Running continuous quality control to ensure excellent final product quality
• Loading delivery van and creating a route plan for deliveries
• Delivery of all orders to grocery stores/partner cafes. Up to 25-30 stops/day.
• Identifying opportunities to make production and delivery process more efficient
• Serving as key point of contact via phone, email and in person for all grocery store-related customer service issues
• Review production data reports to identify any missed deliveries or orders

The ideal candidate will be effective in managing their time and prioritizing responsibilities. They will work independently and be flexible as issues arise. While they will have the full support of the rest of the team, they are expected to handle production independently from start to finish.

We’re looking for someone who enjoys working with their hands and creating a physical product, whether it's a freshly roasted bag of coffee or a delicious bottle of cold brew.

Qualifications/Requirements

• Availability to work a total of 5 days per week, possibility of Saturday or Sunday
• Available to start workday at 6:00 am
• Valid Driver's License and clean driving record
• Ability to make 20-30 deliveries per day. Average 6-9 hours' drive time at least 2 days a week
• Ability to travel within a 75-mile radius of Chicago during weekdays and weekends
• Company van will be provided for work-related travel
• 1 year commitment
• Willingness to work in non-air-conditioned production environment
• Ability to lift 50 pounds comfortably
• Food Safety Manager Certification course completion will be required after hiring
• Willingness to learn Google Suite (Gmail, Google Sheets, Docs), Salesforce and Quickbooks
• Must be able to perform physical tasks for extended periods of time including standing, walking, climbing, bending, pushing, pulling, and twisting over surfaces.
• Ability to climb and/or work at heights while utilizing ladders
• Ability to wear protective clothing and equipment such as safety shoes, face mask, a hair/beard net, and gloves when required.

Preferred Experience & Characteristics

• Strong work ethic
• Ability to adapt in a dynamic environment
• Attentive
• Strong drive for results
• Passion for coffee

If this sounds like an exciting opportunity, and you’d like to be considered for a role on our team, then please send your resume to [e-mail]. We look forward to hearing from you!

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. Sputnik Coffee Company is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity.

Our Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable laws, including but not limited to, San Francisco Police Code Sections 4901 - 4919, commonly referred to as the San Francisco Fair Chance Ordinance; and Chapter XVII, Article 9 of the Los Angeles Municipal Code, commonly referred to as the Fair Chance Initiative for Hiring Ordinance.