Full Time Produce Clerk II

Festival Foods; Verona (WI); On-site; USD 28,000 - 36,000; Full time

Job summary

Join a family-owned grocery store that values exceptional service and community support. As a Produce Clerk II, you'll play a vital role in maintaining fresh produce and providing outstanding customer service. This position offers a dynamic work environment where you can make a difference in the lives of families in your community. Enjoy great benefits, including a generous associate discount, weekly pay, and a supportive atmosphere that prioritizes your well-being and professional growth. If you're passionate about food and customer service, this is the perfect opportunity for you!

Benefits

15% Associate Discount

Weekly Pay

Vision & Dental Insurance

401(k) Plan

Employee Stock Ownership Plan

Paid Parental Leave

Fitness Reimbursement

Two-Week Advanced Scheduling

Qualifications

• Ability to deal tactfully with customers and personnel.
• Good communication skills in a diverse environment.
• Knowledge of retail food business and safety policies.

Responsibilities

• Provide exceptional customer service and assist guests.
• Maintain stock levels and ensure cleanliness in the produce department.
• Log temperatures and manage product rotation.

Skills

Customer Service

Communication Skills

Safety Training

Problem Solving

Tools

Slicers

Trash Compactor

Baler

Job description

Location : Name

Verona

Position Type

Full-Time

Company Overview

ABOUT FESTIVAL FOODS:

We are a Wisconsin family- and employee-owned grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.

At Festival, people are at the top of our list. You’ll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs.

Job Summary

Job Title: Produce Clerk II

FLSA Status: Hourly

Reports To: Produce Department Manager

Maintains stock levels in the produce department by replenishing products as needed. Execute the boomerang theory by providing exceptional service to all guests.

Produce Associates provide a high standard of care to quality, nutritious fruits and vegetables to ensure they are fresh & delicious for the families within our communities.

External Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Provides customer service to guests
   • Assist guests with finding items they are looking for on or off the sales floor
   • Takes orders and other special requests
   • Answers the telephone and assists callers using proper phone etiquette
   • Addresses guest concerns and resolves issues when a guest is not satisfied with the service or product received, if in need further assistance, bring concern to the Produce Department Manager
2. Stocking and maintaining product levels
   • Fill all items on display
   • Makes sure products are rotated, using first in first out method
   • Follow display standards
   • Makes sure the sales floor is clean and tidy; no messes or spills
   • Maintaining Produce supplies (i.e. roll bags, twist ties, etc.)
3. Log Sheets
   • Take temperatures of everything regularly
   • Fill out rotation sheets daily
   • Record shrink daily
4. Maintain Produce Cooler
   • Rotation of items within the cooler, first in-first out method
   • Keeping the cooler clean and organized at all times
5. Product Order
   • Responsible for ordering some product (i.e. dips, spices, herbs, etc.)

Other duties as assigned.

Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to deal tactfully and effectively with customers and all personnel
• Good oral and written communication skills and the ability to handle a diverse crew in a highly stressful environment
• Complete understanding of all safety requirements and company safety policies
• Must possess the ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises. Also requires proper training and knowledge of the following equipment/procedures: slicers, proper lifting techniques, trash compactor, baler
• Knowledge of the retail food business, thorough knowledge of perishable department operations, merchandising skills, and must be able to make timely and effective decisions

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Lifting up to 50 pounds on an occasional basis
• Full range of upper body motion
• Must be able to work at a fast pace
• May be exposed to extreme temperatures

Benefits Overview

WHY YOU'LL LOVE IT HERE:

• Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!
• Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
• Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
• Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
• Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
• Save for Your Future: Offering both a 401(k) and Employee Stock Ownership Plan, we’re proud to support our associates in planning for retirement by offering two retirement savings plans. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals. Our ESOP is a retirement plan above and beyond a 401(k) plan that gives associates “free” ownership in the company and an opportunity to share in Festival’s growth and success. Associates are given shares based on their years of service and earnings.

At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates who represent a variety of backgrounds, perspectives, and talents. Festival Foods believes that diversity and inclusion among our teammates, products, and our community strengthen our ability to serve our guests, as we seek to recruit, develop and retain the most talented people.

Location : Address

660 Hometown Circle

Location : City

Verona

Location : State/Province

WI

Location : Postal Code

53593