Full Time PM Restaurant Host- InterContinental New York Times Square

InterContinental Hotels Group; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking hotel brand as a PM Restaurant Host, where you'll be the face of hospitality at a bustling location. In this role, you'll greet guests with warmth, ensure a smooth dining experience, and handle transactions with precision. Your communication skills will shine as you collaborate with team members to deliver exceptional service. This position offers a chance to thrive in a dynamic environment, where your contributions will enhance guest experiences and foster a welcoming atmosphere. If you're passionate about service and eager to be part of a global luxury brand, this opportunity is perfect for you.

Benefits

Paid Time Off

Medical/Dental/Vision Insurance

401(k) Plan

Employee Discounts

Qualifications

• 6 months of cash handling or food service experience required.
• Basic reading, writing, and math skills are essential.

Responsibilities

• Greet and seat guests, maintaining a balanced workload among servers.
• Process payments and handle cash transactions accurately.
• Promote teamwork and provide quality service through communication.

Skills

Communication Skills

Cash Handling

Customer Service

Basic Math Skills

Education

High School Diploma or Equivalent

Job description

Full Time PM Restaurant Host- InterContinental New York Times Square

Hotel: New York Times Square (NYCHC), 300 West 44th Street, 10036

Responsibilities:

• Greet guests in a prompt and courteous manner; seat guests ensuring a balanced workload among servers. Maintain accurate waiting list as needed. Alert guests when table is available.
• Receive payments and process transactions according to established policies and procedures; give correct change; balance cash drawer at close of shift; complete all opening/closing paperwork; document voids on void balance sheet.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• May process take-out orders; may answer room service phone and process room service orders; practice up-selling techniques.
• May routinely clear and reset tables and assist with opening tasks such as assigning stations to servers.
• May be asked to handle guest complaints and special requests.
• May assist with other duties as assigned.

Qualifications and Requirements:

Basic reading, writing and math skills and 6 months cash handling experience or food service experience.

This job requires ability to perform the following:

• Carrying or lifting items weighing up to 50 pounds (plates, utensils, menus, etc.)
• Handling food objects, products and utensils
• Using a keyboard

Other:

• Communication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks, and supervisor.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
• Basic math skills are frequently used when handling cash and credit, quantities, and variances.
• May be required to work nights, weekends, and/or holidays.

Salary and Benefits:

The salary range for this role is $15.84- 27.40 USD. This reflects the minimum to maximum salary range. This range is only applicable for this job to be performed in NY. This is the pay we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees.

You can apply for this role through our internal website. IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

Who we are:

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s. We are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.