Full-Time Pizza Shop Customer Service Pro

Domino's; Pekin (IL); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading pizza franchise in Pekin is seeking a Customer Service Representative to join the team. In this fast-paced role, you will provide exceptional customer service, take orders, and prepare pizzas according to company standards. The ideal candidate possesses excellent communication skills, attention to detail, and a positive attitude. Flexibility to work various shifts, including weekends, is essential. Previous customer service experience is preferred but not required, and you should be able to lift up to 25 lbs.

Qualifications

• Excellent communication skills with the ability to interact professionally with customers and team members.
• Strong attention to detail and ability to follow directions accurately.
• Flexibility to work various shifts, including weekends and holidays.
• Basic math skills for handling cash transactions and order calculations.
• Ability to multitask and work efficiently in a fast-paced environment.
• Positive attitude and friendly demeanor, with an easy smile.
• Team player mentality and willingness to assist colleagues as needed.
• Physical ability to stand for extended periods and lift up to 25 lbs.

Responsibilities

• Answer phone calls and take customer orders accurately and efficiently.
• Prepare and make pizzas according to company standards and customer specifications.
• Process cash and credit card transactions with precision.
• Deliver outstanding customer service, ensuring a positive experience for every customer.
• Maintain a clean and organized work area, adhering to food safety and hygiene standards.
• Collaborate with team members to ensure smooth operations during busy periods.
• Assist with additional tasks as needed, including cleaning and restocking supplies.

Skills

Excellent communication skills

Attention to detail

Flexibility for various shifts

Basic math skills

Ability to multitask

Positive attitude

Team player mentality

Job description

A leading pizza franchise in Pekin is seeking a Customer Service Representative to join the team. In this fast-paced role, you will provide exceptional customer service, take orders, and prepare pizzas according to company standards. The ideal candidate possesses excellent communication skills, attention to detail, and a positive attitude. Flexibility to work various shifts, including weekends, is essential. Previous customer service experience is preferred but not required, and you should be able to lift up to 25 lbs.