Full Time: Paramedic II (Medical Technician)

DispatchHealth Management, LLC; Phoenix (AZ); Remote; USD 40,000 - 44,000; Full time

Job summary

DispatchHealth Management, LLC seeks a Paramedic II to deliver hospital-level acute care in patients' homes under physician delegation. You will expand scope of practice and coordinate with a virtual care team to ensure timely interventions.

In-home high-acuity care for infections, heart failure, pneumonia, and post-surgical recovery, with strict infection control and protocol adherence, is expected. Remote travel and leadership duties may be involved.

Qualifications

• High School Diploma or GED required.
• Current BLS and ACLS certifications.
• Active licensure or certification to practice as a Paramedic in the employing state.
• At least 2 years of patient-facing experience.
• MIH, critical care, and community paramedic experience preferred.
• Experience with comprehensive history gathering and documentation in EMR.

Responsibilities

• Provide high-acuity in-home clinical care for infections, heart failure, pneumonia, and post-surgical recovery.
• Coordinate care with the virtual care team and remote nurse/physician.
• Document assessments and outcomes in the EHR in real time.
• Collaborate with multidisciplinary teams to ensure continuity of care.
• Adhere to medical protocols and program standards; assist with equipment management.

Skills

Verbal communication

Written communication

Interpersonal skills

Leadership

Educational technology tools

Team collaboration

Clinical judgment

Education

High School Diploma or GED

Current BLS Certification

ACLS Certification

Paramedic licensure

Tools

EMR

Job description

Pay Rate: $29-$32/hour

SUMMARY

The ParamedicIIplays a pivotal role in delivering hospital-level acute care directlyinpatients’ homes as part of an innovative hospital-at-home care model. This roleleveragesclinicalexpertise, mobile technology, and interdisciplinary teamwork to ensure high-quality, patient-centeredcare outside traditional hospitalwalls. Thisroleimproves patient outcomes by working closely with interdisciplinary teams.The ParamedicIIfunctionswithanexpandedscope of practice underapproved medical protocolsand direct delegation by a hospital physicianto providetimelypatient-centeredinterventions.

ESSENTIAL DUTIES AND RESPONSIBILITIES (Other duties may be assigned)

• DriveDispatchHealthbranded vehicle to meet patients at their place of need and load/unload supplies for daily activities (averaging 6-8 visits per10or 12hourshiftas scheduled).

• Don and doff PPE appropriately andmaintainstrict infection prevention strategies.

• In-Home Acute Clinical Care: Provide high-acuity care in the patient’s home setting forconditions such as infections, heart failure, pneumonia, and post-surgicalrecovery—offering an alternative to inpatient hospitalization.

• Clinical & Environmental Assessments: Conduct thorough physical exams and assessthe home environment for safety and factors that mayimpactrecovery or the plan of care.Identifyand escalation any deviations that could compromise patient outcomes.

• Care Coordination with Virtual Team: Serve as an on-site extension of the virtual careteam. Maintain real-time communication with the remote command center nurse andphysician to report findings, collaborate on care decisions, receive treatment orders, andensure all aspects of the care plan are executed safely and effectively.

• Crisis & Rapid Response Support: Respond to crisis situations and rapid response alerts in the home environment, providing necessary interventions based on hospital orders and standing order protocols.

• Patient & Caregiver Education: Deliver personalized educationregardingdisease management, medication regimens, treatment expectations, and when to seek help. Use both verbal coaching and written materials to reinforce understanding.

• Documentation & Compliance: Document all assessments, interventions, communications, and outcomes in the electronic health record (EHR) system(s)in real time. Ensure care is delivered according to program protocols and clinical standards

• Interdisciplinary Collaboration: Collaborate with physicians, advanced practice providers, case managers, social services, and community partners to ensure continuity of care. Act as a liaison between the patient and healthcare system toeliminategaps in care or missed services.

• Program Support & Leadership (as assigned):Participatein research initiatives, support program development, and mentornew staffas directed by leadership. Represent the program in community outreach or quality improvement activities when needed.

• Adhere to all medical protocols,guidelines,and legal regulations.

• Responsible for equipment use,care,and allocation.

• Appropriately restock and clean equipment atshift end.

NON-ESSENTIAL DUTIES AND RESPONSIBILITIES

• Additional duties as assigned

QUALIFICATIONS

Education:

• High School Diploma or GED

• Current BLS and ACLS Certifications

• Activelicensureor certificationto perform as a Paramedic within the state of employmentper state requirement.

Experience:

• Previoustrainer or instructor experience

• PreviousCritical Care experience

• PreviousMobile Integrated Healthcare (MIH) experience

• Community Paramedic Certification

• Minimumtwo(2)years ofpatient facing experience.

• Experience with comprehensive history gathering and documentation within EMR

• Experience withproceduralskillssuchas vascular access, medication administration, wound care, etc.

Other Requirements:

• Valid driver’s license and acceptable driving recordin accordance withDispatchHealth’s drivingand insurability policies.

• Flexibility to work evenings, weekends, and holidays as needed.

• Ability to travelto other marketsapproximately 10% based on business needs.

• May be required: TB, MMR, Varicella, Hep-B, and Influenza

Skills/Abilities:

• Excellent verbal, written, and interpersonal communication skills with the ability to build rapport and trust with patients, families, and team members and deliver professional clinical presentations and patient summaries.

• Demonstrated leadership, coaching, teaching, and educational facilitation skills.

• Ability to adhere to established standards for educational quality.

• Proficiency with basic computer applications and educational technology tools.

• Demonstrated ability to work collaboratively within interdisciplinary teams to deliver patient care with flexibility, accountability, and professionalism.

• Demonstrates sound clinical judgment, critical thinking, and a commitment to continuous learning while functioning independently under the supervision and delegation of the Medical Director.

PHYSICAL DEMANDS

The physical demands described below are representative of essential functions of this position and are required to safely perform the duties of the role, with or without reasonable accommodation.

• Regularly sit, stand, walk, reach, bend, stoop, kneel, crouch, squat, and climb stairs while providing patient care and transporting equipment.

• Lift, carry, push, pull, and maneuver clinical equipment weighing up to approximately 50 pounds.

• Transport equipment over various surfaces, including uneven terrain, sidewalks, and stairs.

• Provide patient care in confined, non-traditional, or variable environments with limited space for movement.

• Assist with repositioning patients using appropriate body mechanics and available equipment.

• Demonstrate sufficient manual dexterity to operate medical equipment, perform clinical procedures, and complete electronic documentation.

• Utilize visual acuity, including near and distance vision, color vision, peripheral vision, depth perception, and focus adjustment necessary for patient assessment and point-of-care testing.

• Effectively communicate with patients, caregivers, and team members through verbal, written, and electronic communication methods.

• Safely operate and travel in a vehicle for extended periods during daytime, nighttime, and varying weather conditions.

The above describes the general content of and requirements for the performance of this position. It is not intended to be an all-inclusive statement of the duties, responsibilities, and requirements of the position.

WORK ENVIRONMENT

This position is considered remote with possible travel to practice locations in other states. The noise level in the work environment is typical of an office setting.

Position Type: : Full Time

Work Place Type: : On-site

Category: : Medical Technicians