Full-Time On-Site Call Center Agent — Great Benefits

RC Willey; Roseville (CA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Paid Time Off

Medical, dental and vision insurance

7 paid holidays

Employee discounts

Job summary

RC Willey is recruiting a dedicated Call Center Customer Service Associate for our Roseville Distribution Center. This on-site role offers hourly pay and a comprehensive benefits package designed to support you and your family.

Responsibilities include handling orders, deliveries, service inquiries, and collaborating with Delivery, Customer Service, and Store teams. Ideal candidates are 18+, have strong communication and multitasking abilities, and can work independently.

Qualifications

• Must be at least 18 years old.
• Excellent communication and customer service skills.
• Able to multitask, stay organized, and work independently.
• Basic computer and typing skills.
• Call center or customer service experience preferred.

Responsibilities

• Respond to customer calls regarding orders, deliveries, service issues, and inquiries with professionalism and accuracy.
• Provide phone support to internal departments to ensure smooth coordination.
• Follow up on customer issues and service requests promptly, ensuring satisfaction and clear communication.
• Maintain accurate records of interactions and perform additional duties as assigned to support team operations.
• All other duties as assigned.

Skills

Strong communication

Customer service

Multitask

Independent work

Typing

Job description

RC Willey is recruiting a dedicated Call Center Customer Service Associate for our Roseville Distribution Center. This on-site role offers hourly pay and a comprehensive benefits package designed to support you and your family.

Responsibilities include handling orders, deliveries, service inquiries, and collaborating with Delivery, Customer Service, and Store teams. Ideal candidates are 18+, have strong communication and multitasking abilities, and can work independently.