Full-Time Night Auditor/Guest Service Rep. (Mix of Overnights & Day Shifts)

Schulte Hospitality Group; Chicago (IL); On-site; USD 30,000 - 45,000; Full time

Job summary

Schulte Hospitality Group seeks a dedicated Night Auditor/Guest Service Representative to enhance its service-oriented culture. The role encompasses night and day shifts handling guest services, financial audits, and ensuring integrity in operations. Join a dynamic team committed to driving positive impacts within the hospitality industry, with competitive perks and advancement potential.

Benefits

Daily Pay

Free Telemedicine

Multiple Health Insurance options

401k Plan + Company Match

Paid Time Off

Pet Insurance

Employee Assistance Program

Discounts on event tickets

Gym memberships

Qualifications

• Minimum of 1 year experience in Accounting or Night Auditor role.
• Proficiency with PMS & POS systems, and Microsoft Excel.
• Ability to exceed guest expectations.

Responsibilities

• Audits the daily guest ledger and handles end-of-day accounting functions.
• Acts as front desk clerk, checking guests in and out, resolving guest issues.
• Organizes Front Desk area and ensures lobby maintenance.

Skills

Accounting

Math skills

Communication

Multi-tasking

Integrity

Education

High School Diploma/GED

Job description

Description

• Schulte Hospitality Group is seeking a dynamic, service-oriented Night Auditor/Guest Service Representative to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!

This position requires open availability. Schedules for this role may include overnight shifts, day shifts, or a mix of shifts. Candidates for this role must possess previous experience auditing financial/accounting records, intermediate math skills, proficiency with accounting, PMS & POS systems, and Microsoft Excel, as well as a proven record of service excellence. Candidates for this role need to be self-motivated and demonstrate integrity and reliability.

• JOB DUTIES AND RESPONSIBILITIES

Audits the daily guest ledger Handles all end-of-day accounting functions including posting daily room rates and room tax Ensures accuracy of all charges to guest folios Averages sum of revenues of all accounts receivable from food, room and other departments Acts as front desk clerk, checking guests in and out, booking reservations and resolving guest issues Make cash drops in accordance with proper cash handling procedures Organize the Front Desk area so that the A.M. Front Desk staff can properly prepare for their shift Ensures that lobby is well-maintained, properly lit and with music at proper volume Work nights, weekends, and holidays as needed Any other duties as assigned

• EDUCATION AND EXPERIENCE

Minimum of 1 year in Accounting or Night Auditor role Knowledge of PMS High School Diploma/GED

• KNOWLEDGE, SKILLS AND ABILITIES

Ability to multi-task Ability to communicate effectively verbally and in writing Team player Ability to exceed expectations of guests Basic accounting/math skills

• What's in it for you? When you join SHG you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:

Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for All Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!

• Our Company: Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

• *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.

  *Schulte Hospitality Group is an Equal Opportunity Employer.