Full-Time Medical Receptionist — Growth & Training

Capital Radiology; Town of Vermont (WI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Career pathways through training and/​

MRI and Sonography traineeships

Staff Recognition & Awards

Health and wellness benefits

Flexible working arrangements

Job summary

Capital Radiology is seeking a Medical Receptionist to join our Vermont clinic in a small, supportive team. The role is full-time (Mon-Fri) with rotation through the Vermont Private Hospital site and other nearby clinics.

You will handle front-douse duties, manage appointments, process invoices and rebates, and maintain accurate patient records in a fast-paced environment while delivering excellent customer service.

Qualifications

• Experience in a customer-facing role.
• Willingness to learn medical imaging terminology.
• Advanced computer and keyboard skills.
• Deliver exceptional customer service every time.
• Show care, compassion, and empathy to patients.
• Optimize appointment slots with analytical skills.
• Stay organized and meet KPIs.
• Maintain a can-do attitude with patients, staff and professionals.

Responsibilities

• Manage all phone enquiries in a timely, professional and confidential manner.
• Greet patients at front of house and manage reception.
• Schedule appointments for patients and referrers.
• Issue patient invoices/receipts and process Medicare rebates as required.
• Enter and update patient registration details.
• Keep the reception and waiting area clean and presentable.

Skills

Customer service

Phone handling

Time management

People skills

Problem solving

Tech savvy

Willingness to learn

Empathy

Job description

Capital Radiology is seeking a Medical Receptionist to join our Vermont clinic in a small, supportive team. The role is full-time (Mon-Fri) with rotation through the Vermont Private Hospital site and other nearby clinics.

You will handle front-douse duties, manage appointments, process invoices and rebates, and maintain accurate patient records in a fast-paced environment while delivering excellent customer service.