Full-Time Loss Prevention Supervisor

Kohl's; Salisbury (NC); On-site; USD 20,000 - 28,000; Full time

Job summary

Kohl’s in Salisbury, NC is seeking a Loss Prevention Supervisor to strengthen shrink reduction and deter external theft. You will lead investigations and partner with store leaders and law enforcement to protect assets.

You will train Loss Prevention staff, identify shortages, and implement awareness programs across the store while maintaining exceptional customer service and compliance with Kohl’s policies.

Qualifications

• Experience in loss prevention, security, or retail preferred.
• Knowledge of surveillance or CCTV systems.
• Ability to learn Google Suite and other software.
• Strong written and verbal communication.

Responsibilities

• Identify theft trends at assigned location(s).
• Execute theft prevention strategies and investigations.
• Implement awareness programs addressing theft, safety, and shortages.
• Conduct audits and security inspections for policy compliance.
• Partner with store personnel to drive improvements.
• Lead and train Loss Prevention staff at select locations.
• Maintain customer service focus.
• Represent Kohl’s in legal proceedings when needed.
• Additional tasks as assigned.

Skills

Interpersonal skills

Written communication

Customer service

Decision making

Confidentiality

Detail-oriented

Independent worker

Tools

CCTV

Google Suite

Other software

Job description

Required Afternoon and Evening Availability

About The Role

As Loss Prevention Supervisor you will improve company profitability by executing company programs around external theft deterrence, internal investigations and operational shortage. You will increase associate awareness of shortage opportunities through training, lead and influence teams to reduce shortage and build partnerships with store and company leaders, law enforcement, and local network groups.

What You’ll Do

• Identify external and internal theft trends within assigned location(s)
• Execute theft prevention strategies, including deterring theft and internal investigations to reduce exposure
• Implement store awareness programs that address theft, safety, inventory and shortage control
• Effectively identify and communicate potential shortage opportunities to all leaders
• Conduct operational audits and physical security inspections to ensure the store is in compliance with Kohl's policies and procedures
• Partners with store personnel to address opportunities for improvement
• Work to create a culture of honesty and impression of control in the store
• Recruit and train new Loss Prevention Associates; Lead and supervise Loss Prevention Officers and Loss Prevention Service Specialists (select locations)
• Maintain customer service awareness
• Act as a representative on behalf of Kohl’s on legal proceedings as needed
• Additional tasks may be assigned

What Skills You Have

• Strong interpersonal and written communication skills
• Ability to work independently with initiative
• Strong customer service skills
• Ability to make quick decisions in the company’s best interest
• Uphold confidential information and investigations
• Detail-oriented

Preferred

• Prior experience or background in Loss Prevention, security, law enforcement or retail
• Knowledge of surveillance and basic CCTV systems
• Knowledge of or ability to learn programs in Google Suite and various other computer programs

Pay Starts At: $17.25