Full-Time Lobby Concierge & Guest Experience

Compass Group USA; Newark (NJ); On-site; USD 42,000 - 57,000; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits

Critical Illness Insurance

Accident Insurance

Hospital Indemnity Insurance

Legal Services

Commuter Benefits

Employee Assistance Program

FSAs

Medical

Dental

Vision

Life Insurance/AD

Disability Insurance

Job summary

FLIK is hiring for a full-time Lobby Attendant at Polaris United Polaris Lounge in Newark, NJ. You will create a warm, welcoming, and professional environment for guests, patients, and staff, guiding visitors and coordinating transportation as needed.

The ideal candidate has prior client service or reception experience, strong communication and computer skills, and the ability to multi-task in a busy lobby.

Qualifications

• Experience in a client service / reception position.
• Phone and computer skills including MS Office products (Word, Excel, PowerPoint, and Outlook).
• Effective verbal and listening communication skills.
• Able to navigate to/from various locations throughout the facility.
• Able to multi-task and work at a fast pace.
• May be required to complete and successfully pass CPR or BLS class.

Responsibilities

• Welcomes and acknowledges all guests.
• Anticipates and addresses guests’ needs.
• Assists guests in all guest service matters including concierge requests.
• Escorts all high touch clients to their meeting destinations.
• Promotes team work and quality service through daily communications and coordination with other departments.
• Develops and maintains positive working relationships with others, and support team to reach common goals.
• Ensures front desk work area is kept clean and in an orderly state at all times.
• Provides a professional, efficient arrival and departure experience for our guests while creating a memorable visit.
• Acts as first point of contact for all activities and emergencies in the lobby, remaining alert at all times.

Skills

Client service

Verbal communication

Active listening

Mobility

Multi-tasking

CPR/BLS

Tools

MS Office

Job description

FLIK is hiring for a full-time Lobby Attendant at Polaris United Polaris Lounge in Newark, NJ. You will create a warm, welcoming, and professional environment for guests, patients, and staff, guiding visitors and coordinating transportation as needed.

The ideal candidate has prior client service or reception experience, strong communication and computer skills, and the ability to multi-task in a busy lobby.