Full-Time Leasing Consultant- The Grove at Hickory Valley

Volprop; Chattanooga (TN); On-site; USD 35,000 - 50,000; Full time

Job summary

Volunteer Properties is seeking a Leasing Consultant to be the frontline ambassador for their properties in Chattanooga. This role involves engaging with prospective residents, managing leasing processes, and ensuring exceptional service. Candidates should have a passion for customer service and possess strong communication skills. A background in leasing or customer service is preferred, along with familiarity with property management software.

Benefits

Comprehensive medical benefits

401(k) plans with future investment opportunities

Generous PTO

Dedicated training and development support

Qualifications

• 1-3 years of leasing experience or at least 3 years in a customer service role.
• Working knowledge of Fair Housing laws and regulations.

Responsibilities

• Engage with prospective residents via phone, digital platforms, and in-person tours.
• Drive leasing traffic through creative outreach and marketing ideas.
• Conduct thorough application screenings and facilitate the leasing process.

Skills

Customer service

Relationship-building

Communication

Organizational skills

Tech-savvy

Tools

AppFolio

Job description

Who We Are

Volunteer Properties is a full-service property management firm with a specialized focus on multi-family apartment communities. With a portfolio of approximately 6,000 doors across Kentucky, Tennessee, and Georgia, we bring a results-driven approach to residential management.

Our foundation is built on core values: teamwork, integrity, vibrant engagement, continuous improvement, and compassion.

Why Work With Us?

We're not just managing properties-we're creating communities. At Volunteer Properties, we believe that taking care of our team is just as important as taking care of our residents. We offer:

• Comprehensive medical benefits after just 60 days

• 401(k) plans with future investment opportunities after 1 year

• Generous PTO, because life happens outside of work too

• Dedicated training and development support to grow your career

If you value a workplace that respects hard work and champions lifelong learning, you've found your fit.

Explore more about our story at www.volprop.com

About the Role - Leasing Consultant

Leasing Consultants are the frontline ambassadors of Volunteer Properties. This role is key to our leasing success and resident satisfaction. You'll represent the brand, build connections, and deliver on the promise of exceptional service.

What You'll Do

• Engage with prospective residents via phone, digital platforms, email, and in-person tours

• Drive leasing traffic through creative outreach and marketing ideas

• Track and report lead sources and market trends

• Inspect vacant units to ensure readiness for showings and move-ins

• Conduct thorough application screenings (background, references, income verification, etc.)

• Facilitate the leasing process-from initial inquiry to move-in

• Listen actively to residents and prospects, offering thoughtful, effective solutions

• Assist with other projects and duties as assigned

What You Bring

Skills & Competencies

• Passion for customer service and relationship-building

• Positive energy and a goal-driven mindset

• Excellent verbal and written communication skills

• Tech-savvy and comfortable using property management software and digital tools

• Strong organizational skills with the ability to prioritize, multitask, and meet deadlines

• Deep alignment with our core values: teamwork, balance, integrity, compassion, drive, and growth

Experience & Qualifications

• 1-3 years of leasing experience or at least 3 years in a customer service role

• Experience with AppFolio is a strong plus

• Working knowledge of Fair Housing laws and regulations

Ready to Make a Difference?

If you're proactive, personable, and passionate about creating great resident experiences, we want to hear from you.

Equal Opportunity Employer

Volunteer Properties is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive team. All qualified applicants will receive consideration without regard to race, religion, gender, sexual orientation, disability, or any other protected status.