Full Time Leasing Consultant in Smyrna

Balfour Residential; Smyrna (GA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Leasing Consultant to be the first point of contact for potential residents. In this entry-level role, you will utilize your customer service and sales skills to create a welcoming environment, assist residents with their inquiries, and manage leasing operations efficiently. This position offers a competitive hourly wage and a comprehensive benefits package, including medical, dental, and paid time off. If you are reliable, hardworking, and passionate about providing exceptional service, this opportunity is perfect for you to grow within the company while making a positive impact on the community.

Benefits

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

401k

Life Insurance

Housing Discount

Qualifications

• 2+ years of experience in office administration or leasing required.
• Proficiency in Microsoft Office is important for this role.

Responsibilities

• Provide excellent customer service and assist residents with their needs.
• Manage leasing paperwork and process applications for approvals.

Skills

Customer Service

Sales Skills

Time Management

Communication Skills

Multi-tasking

Education

High School Diploma

2+ years of office admin or leasing experience

Tools

Microsoft Office

Job description

We are looking for an experienced Leasing Consultant who is our first impression to potential and current residents. A Leasing Consultant will listen and understand the needs of a potential or current resident, and show them that we have what they want. Greeting potential and current residents, taking digital requests/complaints by phone or email, entering work orders, are some of the responsibilities of a leasing consultant. This position requires a customer service and sales mentality.

We offer competitive hourly rates, beginning at $18-$20, and outstanding benefits, including paid time off (7 days per year with opportunity to earn more over time with the company), medical, dental, vision, 401k, life insurance & a housing discount!

Essential Functions

• Answer questions and digitally show apartments to potential residents, to define what they want
• Sell the value of community features as they relate to the customer needs to close the sale
• Follow-up daily with potential leads via email and call
• Create and maintain excellent and ongoing relationships with potential and current residents
• Ensure a high level of customer service
• Use customer service skills to take requests, complaints, comments, and resolve them quickly as well as Work Order requests and manages these operations
• Assist in monitoring renewals and electronically distribute and follow-up on renewal notices
• Prepares and assists with all leasing paperwork
• Process applications for approvals (credit check, rental history, etc.)
• May be required to assist in special projects or activities including due diligence, property acquisition/disposition, serving on or participating in company sponsored or sanctioned committees, organizations, functions, etc
• Takes accountability for daily leasing operations, and ensures professional and timely responses and resolutions
• Participates in rent collection and rent collection procedures
• Attends and participates in our training programs as required
• Attendance and on time arrival is an essential job function

Requirements

• 2+ years of office admin or leasing experience
• English speaking required, English and Spanish speaking preferred
• Reliable, productive, and hardworking; remain calm under pressure
• Able to prioritize projects and handle multiple assignments at any given time while maintaining a commitment to deadlines
• Familiarity with office organization and optimization techniques
• High degree of multi-tasking and time management capability
• Excellent written and verbal communication skills
• Integrity and professionalism
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, etc.) important
• Must pass a criminal background check & credit background check
• Must have Work Authorization in the US
• Must pass a drug test
• Must be local to 30082 or comfortable commuting

Seniority level

Entry level

Employment type

Full-time

Job function

Sales and Management

Industries

Internet Publishing