Full Time, Lead Server

mbk; Bellevue (WA); Presencial; USD 32.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salaries

401(k) with company match up to 4%

Employee Assistance Program (EAP)

Free meal per shift

Comprehensive medical, dental, and VIS

Descripción de la vacante

MBK Senior Living is seeking a Full Time Lead Server to ensure residents receive pleasant, high-quality dining with attentive service. The Lead Server oversees other servers during meals, maintains standards, and assists with dining operations.

The role supports training and teamwork in a hospitable environment. The position requires a high school diploma or GED and state-specific certifications, with at least 6 months of server experience.

Formación

• High school diploma or GED required.
• Must meet state-specific regulatory requirements, such as Food Handler Certification.

Responsabilidades

• Act as a point person for Servers during shift, overseeing work during meal service.
• Assist in training staff on procedures, menu items, and service standards.
• Address and resolve resident concerns during meal service, escalating complex issues as needed.
• Assist in inventory management and dining room readiness.
• Attend daily pre-meal meetings and taste test dishes.
• Maintain safe dining environments and follow policies and procedures.

Conocimientos

Communication skills

Counting skills

Learning ability

Team leadership (shadowing staff)

Educación

High school diploma or GED

Food Handler Certification

Descripción del empleo

Full Time, Lead Server

At MBK Senior Living, we're committed to putting people first - our residents and team members. Exceeding expectations and enriching lives drives our day-to-day. And it's all powered by Yoi Shigoto, a Japanese concept that translates to "good, quality work." It's more than a mantra. It's part of our company-wide commitment to build trust, set high standards, and develop potential in ourselves and others!

Whether you're looking for a flexible, part-time job or the pathway to a lasting career, you'll find it here at MBK Senior Living-and a whole lot more!

When you join the MBK Senior Living team, you'll enjoy:

• Impacting lives and building lasting relationships
• Executing exceptional signature programs in dining, fitness, wellness, and care
• A supportive community team that encourages personal and professional growth and celebrates your success
• A fun-filled, energetic environment that's centered in hospitality and high-quality service
• Competitive salaries
• Leadership Development, Live In-Person Training, Virtual Training, Individual & Group Trainings
• All Team Members
• 401(k) retirement plan with company match up to 4%
• Employee Assistance Program (EAP) for employees and household members
• Financial and legal services
• Educational Loan Assistance & Scholarships
• Team Member Discount Programs
• Resources to support your physical, emotional, and financial wellness
• Free meal per shift
• Additional Benefits for Full-Time Team Members
• Comprehensive Medical, Dental, and Vision coverage
• Multiple medical plan options, including a Health Savings Account (HSA)-eligible plan with company contributions
• Flexible Spending Accounts (Healthcare and Dependent Care)
• Commuter Benefits
• Company-paid Life Insurance and Accidental Death & Dismemberment (AD&D) coverage
• Disability benefits (where applicable and subject to state-specific programs and eligibility requirements)
• Voluntary Accident, Critical Illness, and Hospital Indemnity Insurance

Job Description

FT Lead Server

40 hours per week

Pay Rate: $23 - $25 (DOE)

Job Summary:

The Lead Server is responsible for ensuring the residents' dining experience is pleasant and positive, providing the highest-quality dining service that considers resident preferences and exceptional customer service, while maintaining dining areas, seating residents, and serving meals. They are also responsible for overseeing the work of other Servers during meal service, ensuring smooth operation, maintaining service standards, providing guidance when needed, and assisting with all aspects of dining services as required.

Duties & Responsibilities:

• Act as a point person for Servers during shift, overseeing work during meal service, serving as a communication link relaying orders, special requests, and providing guidance when needed.
• Assist in training staff, imparting knowledge about procedures, menu items, and service standards.
• Address and resolve minor issues or resident concerns that may arise during meal service, escalating more complex problems to the Supervisor.
• Assist in inventory management, ensuring dining room supplies are replenished as necessary, and contributing to the overall readiness and setup of the dining areas.
• Assist in food preparations for special meals and events.
• Attend daily pre-meal meetings and taste food.
• Fulfill the responsibilities and perform all the duties of the Server job description.
• Maintain a safe and secure environment for staff, residents, and guests following established safety standards, policies, and procedures.
• Understand and comply with Federal, State, and local regulations, and company policies and procedures concerning the department.
• Promote and lead with a spirit of teamwork and open communication through consistent mentoring, coaching, and recognition program utilization, in alignment with MBK principles and core values.
• Perform other duties as assigned or directed by Supervisor, Director of Dining Services, or designee.

Education and Licenses/Certifications Requirements:

• High school diploma or equivalent (GED), required.
• Must meet and maintain all state-specific regulatory requirements, such as Food Handler Certification.

Experience Requirements (in years):

• 6+ months of prior work experience as a server in a similar industry or work environment.
• Exposure to restaurant operations or the ability to learn.

Required Competencies :

• Must be 18 years or older or have a proper work permit and authorization documentation.
• Must complete required Background clearances, health screening, and provide negative TB test results within 7 days of employment (must be within the last 6 months).
• Basic counting skills as required by the position (tracking meals/residents, etc.).
• Must have excellent communication skills, including the ability to speak, write, understand, and rea