Full Time Human Resources Administrator

Goodwill Of Silicon Valley; San Jose (CA); On-site; USD 32,000 - 37,000; Full time

Job summary

Goodwill of Silicon Valley is seeking an HR Administrator to provide day-to-day administrative support to the HR department across retail stores, operations, and mission services. The role involves processing employee requests, maintaining files, issuing ID badges, and assisting with special projects.

Spanish-speaking ability is strongly preferred to support communication with employees and community members. 1 year of admin experience and proficiency in Microsoft Office are required.

Qualifications

• 1 year of administrative experience.
• Proficient in the English language both written and verbally.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint).
• Maintains confidentiality and works with integrity.
• Ability to troubleshoot and resolve issues.
• Strong communication and interpersonal skills.
• Ability to work well both independently and in a team environment.
• Self-motivated and able to prioritize.
• Critical thinker, problem-solver, detail-oriented, accurate and timely.
• Exhibits responsibility, confidentiality, and dependability.
• Bilingual English/Spanish strongly preferred.
• 1 year of Human Resources experience.
• Familiar with HRIS (Paycom), Adobe suite, ServiceNow, SolarWinds.

Responsibilities

• Responsible for processing requests and interacting with all employees to ensure accuracy of completed forms.
• Provide administrative support to the Human Resources department.
• Provide customer service to process queries or requests from/for employees.
• Establish and maintain positive relations with staff personnel and outside partnering entities.
• Manage personnel files (alphabetically, numerically).
• Create and issue replacement ID badges for Retail employees.
• Schedules appointments, meetings with employees.
• General clerical duties, including photocopying, fax, scanning, and mailing.
• Assist HRBPs with special assignments, as needed.
• Research topics, as directed.
• Assists with special projects as needed.il
• Follow organizational policies and procedures.

Skills

Bilingual (English/Spanish)

Critical thinker

Team minded

Strong communication

Troubleshooting

Education

1 year administrative experience

HR experience

Tools

Microsoft Office Suite

Paycom

Adobe Suite

ServiceNow

SolarWinds

Job description

Job Details: Job Location: Technology Drive - San Jose, CA 95110, Position Type: Full Time, Salary Range: $23.00 - $27.00 Hourly, Job Shift: Day, Summary

Founded in Santa Clara County in 1928, Goodwill of Silicon Valley is dedicated to improving employment opportunities, increasing standards of living, providing economic independence, and restoring our clients’ sense of self-worth. We achieve this through workforce creation, vocational training, and environmental stewardship. With 18 retail stores, an online store, an extensive reuse/recycling operation, and our Contract Services division, we help individuals overcome barriers to employment, build sustainable lives and communities.

The Human Resources Administrator provides day-to-day administrative support to the Human Resources department at Goodwill of Silicon Valley, helping employees across our retail stores, operations, Contract Services, and Mission Services division get the answers and assistance they need. In this role, you’ll process employee requests and forms with accuracy, maintain personnel files, issue ID badges for retail staff, schedule meetings and appointments, and serve as a friendly, reliable point of contact for employee questions. You’ll also support HR Business Partners with research, special assignments, and projects, while handling confidential information with care and integrity. This position is a great fit for a detail-oriented, self-motivated professional with at least one year of administrative experience who enjoys helping people and wants their work to contribute to a mission of expanding employment opportunities and economic independence in our community. Spanish-speaking ability is strongly preferred, to support communication with employees and community members.

Job Responsibilities

• Responsible for processing requests and interacting with all employees to ensure accuracy of completed forms.
• Provide administrative support to the Human Resources department.
• Provide customer service to process queries or requests from/for employees.
• Establish and maintain positive relations with staff personnel and outside partnering entities.
• Manage personnel files (alphabetically, numerically).
• Create and issue replacement ID badges for Retail employees.
• Schedules appointments, meetings with employees.
• General clerical duties, including photocopying, fax, scanning, and mailing.
• Assist HRBPs with special assignments, as needed.
• Research topics, as directed.
• Assists with special projects as needed.il
• Follow organizational policies and procedures.

Responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally either orally or in writing.

Qualifications: Requirements

• 1 year of administrative experience.
• Proficient in the English language both written and verbally.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint) and general computer applications.
• Maintains confidentiality and works with integrity.
• Ability to troubleshoot and resolve issues.
• Strong communication and interpersonal skills.
• Ability to work well both independently and in a team environment.
• Self-motivated and able to prioritize.
• Critical thinker, problem-solver, detail-oriented, accurate, and timely.
• Exhibits responsibility, confidentiality, and dependability.

Preferred Qualifications

• Bilingual (English/Spanish) strongly preferred to support customer and community communication needs.
• 1 year of Human Resources experience.
• Familiar with HRIS (Paycom), Adobe suite, ServiceNow, SolarWinds.

Working Conditions

• Works in an office environment.
• Works a standard workweek with occasional evenings and/or weekends.
• Occasional local travel to GWSV’s various locations.

Emotional Effort

Moderate: Occasional short deadlines. The work environment is occasionally hectic with occasional high activity, with great emphasis on teamwork.

Physical Requirements

• Sitting, standing, walking, touching, fingering, talking, hearing, and repetitive motions.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.