Full time - Houseperson- Sonesta ES Suites SFO Oyster Point Waterfront

Wsmanagementinc; South San Francisco (CA); Vor Ort; USD 25.000 - 33.000; Vollzeit

Zusammenfassung

Sonesta ES Suites Oyster Point Waterfront is seeking a Houseperson to support housekeeping operations and guest experiences. You will assist with room preparation, maintain cleanliness in public areas, restock supplies, and help other departments as needed.

This role emphasizes guest service, safety, and efficient teamwork to uphold high hospitality standards in a hotel setting on site in South San Francisco. Weekend/holiday shifts may be required to meet business needs.

Qualifikationen

• Detail oriented and thorough.
• Prioritization and time management skills.
• Ability to work with little supervision while meeting high-performance standards.
• Physical mobility and stamina.
• Ability to follow instructions.
• Professional and polite.
• Ability to lift at least 35lbs.
• Ability to remain discreet and respect guest privacy.

Aufgaben

• Welcome and acknowledge all guests according to standards.
• Assist Housekeeping and Front Desk as needed.
• Clean and maintain guest rooms, hallways, furnishings, and public areas.
• Follow written and verbal orders/requests; manage time efficiently.
• Restock housekeeping supplies and replace trash bags.
• Deliver items to guest rooms upon request.
• Report maintenance problems or safety hazards.
• Remain courteous and helpful to guests and co-workers.

Kenntnisse

Detail oriented

Time management

Guest service

Physical stamina

Instruction follow-through

Discretion/privacy

Jobbeschreibung

Job Summary:

Join our team as a Houseperson at Sonesta ES Suites Oyster Point Waterfront, where you'll play a pivotal role in ensuring our guests enjoy a pristine and welcoming environment. As a key member of our housekeeping team, your responsibilities will extend beyond routine tasks, encompassing a variety of duties that enhance the overall guest experience. You will be responsible for maintaining cleanliness in public areas, assisting with room preparation, and ensuring that all common areas are neat and well-stocked.

Duties and Responsibilities:

• Welcome and acknowledge all guests according to company standards


• Must exhibit a pleasing personality to ensure the highest level of guest service.


• Assist Housekeeping and Front Desk, as needed.


• Cleaning and maintaining guest rooms, hallways, furnishings, flooring and working/public areas at all times.


• Follow written and verbal orders/requests.


• Time management and efficiency in tasks.


• Restock housekeeping supplies.


• Remove trash from garbage bins and sanitize garbage bins.


• Deliver items to guest rooms, as requested.


• Help all departments, as needed.


• Follow all company, safety and security policies and procedures.


• Report any maintenance problems, safety hazards, accidents, or injuries.


• Ensure that linen closets are stocked with all guest room supplies and collateral.


• Responsible for removing trash and soiled linens from Room Attendants carts throughout the day.


• Responsible care of equipment and machines


• Remain alert, courteous, and helpful to guests and co-workers at all times.


• Perform other reasonable job duties as requested.

Skills:

• Detail-oriented and thorough.


• Prioritization and time management skills.


• Ability to work with little or no supervision while meeting high-performance standards.


• Physical mobility and stamina.


• Ability to follow instructions.


• Professional and polite.


• Ability to lift at least 35lbs.


• Ability to remain discreet and respect the privacy of guests.


• Ability to perform consistent work to the highest of standards

Additional Details

This position may require working weekends, holidays, or variable shifts based on business needs.

The statements listed are intended to represent the key duties and level of work being performed. They are not intended to be all responsibilities or qualifications of the job. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.

We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, or other protected class. Those who are ineligible to work in the United States will not be considered.