Full Time Housekeeping

Greater Fort Dodge Growth Alliance; Fort Dodge (IA); On-site; USD 19,000 - 25,000; Full time

Job summary

Friendship Haven in Fort Dodge, IA seeks a dedicated housekeeping teammate to maintain the cleanliness of resident rooms and common areas, following campus schedules and policies. The role emphasizes resident-centered service and teamwork with the Campus Services team.

You will support flexible coverage, assist with cross-training, and communicate effectively with residents and staff to uphold a welcoming living environment.

Qualifications

• Education required to communicate effectively.
• Experience in aging-related environments preferred.
• Willing to cross-train to perform versatile tasks.

Responsibilities

• Performs dusting, vacuuming, bathroom cleaning, and changing linens.
• Keeps resident rooms and common areas clean and orderly.
• Coordinates with Campus Services team and supervisor.
• Assists with cross-training and flexible coverage as needed.
• Communicates effectively with residents and staff.

Skills

Teamwork

Communication skills

Customer service

Education

High school diploma or equivalent

Job description

Purpose of the Position

To provide housekeeping duties that meets the individual needs of residents and as directed by your immediate supervisor.

Essential Functions

• Completes assigned housekeeping tasks including dusting, vacuuming, bathroom cleaning, changing linens, picking up trash and keeping residents living areas pleasant and orderly.
• Develops effective relationships with residents and learns resident preferences and individualizes services for each resident, as needed.
• Ensure the cleanliness and attractive appearance of all areas of the Friendship Haven campus.
• Completes housekeeping services as assigned both in common spaces and in resident rooms, following established schedules and polices/procedures.
• Works effectively as part of the Campus Services team accepting responsibility of work related tasks, sharing the work load with other team members.
• Cross train, as directed, by the Campus Services Supervisor and be part of a versatile team.
• Effectively communicates with supervisor and other departments.
• Other duties as assigned.

Knowledge, Skills And Abilities

• Knowledge of a resident centered model of service delivery within neighborhood.
• Support the mission, vision and values of Friendship Haven.
• Abide by Friendship Haven Standards of Personal Performance and Code of Ethics.
• Ability to work effectively with co-workers in a team environment.
• Proficiency in writing and communicating with other team members.
• Accountability to complete tasks with minimal supervision.
• Ability to deliver excellent customer service and public relations.
• Ability to be tactful in resolving customer service concerns and situations.

Minimum Requirements

• Education: Level of education to communicate effectively. Must be willing to complete cross training to complete versatile assigned work tasks.
• Experience: Working in aging related environments, public service, housekeeping or laundry environments preferred. Prior work experience is helpful, but not required to be hired into this job.

Physical Demands

• Sits, stands, bends, lifts and moves during work hours.
• Should be capable of lifting up to 50 pounds on a regular basis.
• Willing to work beyond normal working hours, and on weekends and holidays when necessary.

Mental Demands

• Subject to frequent interruptions.
• May be subject to hostile and emotionally upset residents, families and visitors.

Equal Opportunity Employer

Friendship Haven is an equal opportunity employer and does not discriminate on the bases of race, color, national origin, age, religion, creed, disability, veteran's status, gender, sexual orientation, gender identity or gender expression. By submitting this application, I certify all information contained within this application is correct to the best of my knowledge. I acknowledge that providing false information is grounds for refusing to hire me, or for termination should I be hired.