Full-Time Housekeeper/Room Attendant- Hotel Magdalena

Park Hyatt Los Cabos at Cabo del Sol; Austin (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K with company match

Free room nights

Discounted room rates for friends &amp

Family room rates

Generous Paid Time Off

Headspace wellbeing

Retail discounts

Job summary

Bunkhouse seeks a full-time Housekeeper/Room Attendant at Hotel Magdalena in Austin, TX. You will be responsible for cleaning guest rooms, public spaces, andBack of House areas, while maintaining linens and supplies and following health and safety guidelines.

You must have good communication, resolve conflicts, and uphold policy and culture, with open availability for AM/PM shifts and weekends. Previous hospitality experience is valued.

Qualifications

• High school education preferred.
• Open availability needed (AM, PM, weekends, holiday).
• 1 year related hospitality or service experience.
• Must be able to read, write and understand workplace language.
• Able to read safety rules and operating manuals.
• Able to write routine reports and correspondence.
• Able to speak effectively before groups of guests or employees.

Responsibilities

• Complete in-room checklists for each assigned room.
• Notify supervisor about rooms out of order for maintenance.
• Clean guest rooms, public spaces, exteriors and back-of-house daily.
• Maintain linens, cleaning supplies and amenities inventory.
• Keep storage rooms stocked with par levels.
• Report deficiencies to the appropriate contacts.
• Assist with projects like mattress rotation and deep cleans.
• Support special projects and maintain positive guest relationships.
• Communicate status between departments; promote guest name recognition.
• Ensure calls are answered courteously and professionally.

Skills

Communication skills

Open availability

Hospitality experience

English proficiency

Reading safety rules

Report writing

Public speaking

Education

High school education

Job description

Close Inclusive Collection Job Postings Notification

"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

Full-Time Housekeeper/Room Attendant- Hotel Magdalena

Bunkhouse Hotel Magdalena US - TX - Austin

Housekeeping/Laundry

Hourly/Entry Level Employee

Full-time

Hourly US Dollar (USD) pay basis

Summary

The Opportunity:

A Housekeeper is responsible for the cleanliness of the property including guest rooms, public areas, Back of House, exterior public space, and linens. Housekeepers will follow the policies, standards and guidelines established by Bunkhouse, the Department of Health, and any other applicable government agencies.

The person in this position must have good communication skills, the ability to resolve conflict, and a thorough understanding of company policies, procedures and expectations.

A Housekeeper must develop and maintain the company’s culture, values and reputation in the public eye, and with all team members, guests, vendors and partners.

Who We Are:

The grounds of Hotel Magdalena and Hotel Saint Cecilia are steeped in history from a not-so-distant past—originally home to the 1950s and 1960s hotspot, the Terrace Motor Hotel, a premier mid-century motor lodge boasting over 300 rooms and a poolside restaurant and lounge hosting musical acts.

Today we honor our heritage with a host of events and programming that reflect our musical lineage and the easy days of lake life. From clandestine concerts to visiting chefs, our lawn aims to serve as South Congress’ backyard.

Hotel Magdalena’s 89 rooms are highlighted by the Texas sun at sunrise and sunset thanks to thoughtfully placed windows. For both comfort and visual pleasure, guests can enjoy a custom walnut built-in bed and desk, Sferra bed linens, Santa & Cole lamps, and Spanish tile in four bold colorways. The SANTAL 33 scented bath amenities from Le Labo Fragrances are crafted with notes of cardamom, iris, violet, and smoking wood.

We’re Proud to Offer Exceptional Benefits, which Include:

Medical, Dental, Vision, 401K with company match

Free room nights, Discounted and Friends & Family Room Rates

Generous Paid Time Off

Work-life benefits including wellbeing initiatives such as a complimentary Headspace

Discounts at various retailers –Apple , AT&T, Verizon, Headspace and many more!

Key Responsibilities:

• Responsible for completing an in-room checklist for each room you are assigned
• Notify Housekeeping Supervisor and/or immediate supervisor about any guest rooms that need to be placed out of order for maintenance concerns
• Responsible for cleaning of guest rooms, public spaces, exteriors and Back of House daily
• Continually maintain inventory of linens, cleaning supplies and guest amenities to ensure adequate supplies in accordance with established par levels and timeframe
• Maintain the storage rooms with at least one (1) par clean at all times
• Report and correct any deficiencies noted in guest rooms or public areas to the appropriate individuals
• Assist in the timely completion of all projects including mattress rotation, window washing, deep cleanings, etc.
• Assist in implementation of special projects
• Maintain a positive relationship with employees and guests
• Maintain constant communication between all departments (i.e. room status)
• Promote and encourage guest name recognition at all times
• Possess knowledge of all guest services and amenities
• Ensure all calls are answered in a courteous, professional and efficient manner
• Maintain a high level of cleanliness and safety in the work area
• Maintain an increased awareness of safety issues throughout the property
• Keep abreast of safety and OSHA requirements
• Be familiar with all safety and emergency procedures
• Attend all relevant meetings
• Adhere to all standards of operations, policies and procedures, manuals, memos and oral instructions

Based upon fluctuating demands of the operation and to exceed customer expectations, it may be necessary to perform a multitude of different functions not specifically related to this position. This person may be expected to perform other tasks and duties as needed or as directed. Furthermore, employee responsibilities and job descriptions are subject to review and revision.

Qualifications

Qualifications:

• High school education preferred
• Open availability needed (AM, PM, weekends, holiday)
• One (1) year related experience in hospitality or service industry
• Must be able to speak, read, write and understand the primary language(s) of the workplace
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
• Ability to write routine reports and correspondence
• Ability to speak effectively before groups of employees or guests

We welcome you:

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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