Full Time Hourly Retail Receiving/Merchandising Manager

The Michael's Companies; Naperville (IL); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Full Time Retail Receiving/Merchandising Manager to lead inventory management and uphold merchandising standards. In this dynamic role, you will ensure a well-stocked and visually appealing store for customers while delivering exceptional service. You will manage a team, execute company policies, and support the development of team members. Join a creative destination that values teamwork and creativity, where your contributions will enhance the shopping experience and foster customer satisfaction. This is an exciting opportunity to be part of a company that fuels the joy of creativity.

Benefits

Health insurance (medical, dental, vision)

Paid time off

Tuition assistance

Generous employee discounts

Qualifications

• Experience in retail merchandising and customer service is preferred.
• Ability to lead teams and manage inventory effectively.

Responsibilities

• Lead inventory management and ensure merchandising standards are met.
• Provide excellent customer service and assist with product location.

Skills

Retail merchandising

Customer service

Inventory management

Team leadership

Performance management

Education

High school diploma or equivalent

Tools

Planogram software

Job description

Full Time Hourly Retail Receiving/Merchandising Manager

Job Overview

Apply locations: Naperville-2768 Aurora Ave

Time type: Full time

Posted on: Posted 3 Days Ago

Job requisition id: R00277467

Store - CHI-NAPERVILLE, IL

Lead and support inventory management and merchandising standards and maintenance. Plan for and provide a well merchandised and in-stock store for the customer to shop. Help customers shop and find what they are looking for. Deliver friendly customer service.

Major Activities

• Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results.
• Manage and support the truck processes and lead the teams to ensure standards are met; achieve your KPI’s and manage your team to achieve their role KPI’s.
• Manage, execute and support the planogram process (POG’s) to standard.
• Manage, execute and support the AD set processes.
• Manage and execute shrink and safety programs.
• Serve as Manager on Duty (MOD).
• Maintain seasonal sets and the feature space to our visual merchandising standards.
• Assist with interviewing, on-boarding, coaching, observing and training of new Team members; support with Talent Development activities; participate in Performance Management activities of your team; utilize the leadership competencies for continued self-development.
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for others.
• Acknowledge customers, help locate product and provide solutions.
• Assist with Omni channel processes.
• Cross trained in Custom Framing selling and production.

Other Duties as Assigned

Preferred Special Certifications or Technical Skills

• Retail merchandising and customer service experience preferred.

Physical Requirements

• Ability to remain standing for long periods of time.
• Ability to move throughout the store.
• Regular bending, lifting, carrying, reaching and stretching.
• Lifting heavy boxes and accessing high shelves by ladder or similar equipment.
• If you need help performing these functions of your job, please contact your supervisor so that we may engage in the interactive process with you and find a reasonable accommodation.

Work Environment

• Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit www.michaels.com.

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).