Full-Time Hotel Room Attendant - Guest Care & Cleanliness

Fortune Bay Resort Casino; Tower (MN); On-site; USD 21,000 - 23,000; Full time

Job summary

Fortune Bay Resort Casino in Tower, MN seeks a detail-oriented Room Attendant to maintain guest rooms and uphold our cleanliness standards. This is a full-time, on-site role with daytime shifts and a focus on guest satisfaction.

You will follow safety procedures, manage cleaning supplies, report maintenance needs, and assist in other housekeeping tasks as required. Previous cleaning experience is valued; we offer a supportive team and routine training.

Qualifications

• Knowledgeable in all aspects of cleaning.
• Efficient and productive in performing cleaning tasks.
• Dependable, reliable, and accountable.
• Perform tasks without supervision.
• Flexible and willing to work as necessary.
• Contribute as a team player and assist in other areas of housekeeping.
• Ability to manage time well.

Responsibilities

• Clean guest rooms when vacated and stay-over rooms after 9:30 a.m.
• Transport cart with cleaning supplies, amenities, and linens to assigned guest room and position securely.
• Thoroughly clean all areas in the room as described in Policies and Procedure book.
• Keep all cleaning equipment and tools in good working condition; report when repair parts are needed.
• Ensure security of any assigned guest room.
• Handle guests’ complaints by following the proper procedure to ensure guest satisfaction.
• Report any damage or maintenance problem to the Manager or Room Inspector.
• Maintain a lost and found log and secure guest items in locked storage/closet; notify Housekeeping Manager of lost and found items.
• Maintain a comfortable, clean, and safe environment.
• Be neat in appearance and in uniform.
• Perform other duties as assigned.

Skills

Cleaning expertise

Efficient performer

Reliability

Time management

Team player

Adaptability

Job description

Fortune Bay Resort Casino in Tower, MN seeks a detail-oriented Room Attendant to maintain guest rooms and uphold our cleanliness standards. This is a full-time, on-site role with daytime shifts and a focus on guest satisfaction.

You will follow safety procedures, manage cleaning supplies, report maintenance needs, and assist in other housekeeping tasks as required. Previous cleaning experience is valued; we offer a supportive team and routine training.