Full Time Head Cashier (Store 182 Glendale, CA)

Ace Hardware Corporation; Glendale (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading hardware retailer is seeking a Full Time Head Cashier at their Glendale location. Candidates will manage register transactions, ensure exceptional customer service, and assist with operational duties. If you thrive in a dynamic environment and are passionate about customer engagement, we encourage you to apply.

Benefits

Competitive Wages

Incentive Award Programs

Vacation Pay

Sick Pay

Paid Holidays

401(k) with Company Match

Medical/Dental/Vision Benefits

Life Insurance

Training & Development

Associate Discounts

Qualifications

• Experience in retail and/or office management preferred.
• Customer service experience preferred.
• Cashier experience preferred.

Responsibilities

• Ensure fast, accurate, professional checkouts.
• Assist with office duties, including inventory adjustments.
• Maintain front end appearance and uphold store standards.

Skills

Customer Service

Cash Register Operations

Product Knowledge

Education

High School or GED equivalent

Job description

Full Time Head Cashier (Store 182 Glendale, CA) page is loaded

Full Time Head Cashier (Store 182 Glendale, CA)

Apply locations Store 182 - Glendale, CA time type Full time posted on Posted 30+ Days Ago job requisition id REQ-27132

About Ace Retail Holdings

Ace Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United States. ARH has been in operation for over a century and operates over 220 neighborhood stores located throughout the United States. Great people make ARH stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company dedicated to serving our customers and communities.

Service, Passion, Respect, Integrity, Teamwork and Excellence

About Westlake Ace Hardware

Ace Retail Holdings, the division of Ace Hardware Corporation that owns and operates the Westlake Ace Hardware chain, is one of the largest hardware retailers in the United States. Headquartered in Lenexa, Kansas, Westlake Ace Hardware has been in operation for over a century and operates over 150 neighborhood stores located throughout the United States. Great people make Westlake stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of:

Service, Passion, Respect, Integrity, Teamwork and Excellence

General Summary

The Head Cashier is responsible for register transactions involving the sale and/or return of merchandise. The Head Cashier is also responsible for assisting the Assistant Manager, Operations in the completion of office duties.

Essential Duties & Responsibilities:

Customer Service

• Project a positive representation of Westlake Ace Hardware.
• Greet customers entering and throughout the store. Thank customers by name, when possible when they are leaving the store.
• Project a friendly, outgoing demeanor; work well with customers as well as those supervised.
• Ensure excellent customer service from those supervised.
• Ensure all calls and pages are answered promptly, courteously and effectively.
• Communicate any problem or issue that requires management assistance.
• Ensure fast, accurate, professional checkouts.
• Perform Cashier duties as needed to eliminate delays.
• Possess strong product knowledge and knowledge of store layout and location of products.
• Ensure customers are being greeted and thanked by name whenever possible.

Register Operations

• Follow all cash register transaction procedures.
• Responsible for balancing of register drawer.
• Adhere to any Store Support Center program or promotion that may require implementation at the cash registers.
• Assist with register and computer problems, downloads, upgrades, and fixes as needed.

Cash Room Operations

• In the absence of the Assistant Manager-Operations, verify Cashier-balancing procedures are followed.
• In the absence of the Assistant Manager-Operations, verify deposit procedures and policies are followed on a daily basis.
• Help prepare deposit, long/short recap, cashier over-short acknowledgements, and sales audits.
• Verify weekend vault counts and randomly verify vault.

Office Operations

• Provide assistance to the Assistant Manager-Operations in the completion of multiple office duties, including receiving, invoices, purchase orders, inventory adjustments, etc.

Audit

• On an as needed basis, provide assistance to the Assistant Manager-Operations in the completion of the quarterly audit checklist.
• On as needed basis, observe Cashiers for proper phone etiquette, greeting customers, handling returns correctly and that the customers are being treated attentively.

Front End Appearance and Upkeep

• Keep the front end neat and clean at all times. Face and dust front end.
• Keep impulse counters stocked and faced, rotate fresh merchandise in as seasons change.
• Ensure fresh ads are stocked in shopping carts at all times.
• Ensure forms and supplies are stocked at all times.
• Assist with decorating the front end according to the Store Support Center program.
• Call for cart pickups when necessary.
• Perform all other duties as assigned.

Leadership

• Communicate any merchandising, cost control or sales idea to the General Manager for follow up.
• Participate in store and Cashier meetings.
• Assist with training and development of new cashiers.
• Work with Assistant Manager-Operations to prepare for advancement

Other Essential Requirements

Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:

• SERVICE – Amaze our customers, our associates and our communities by delivering on our helpful promise.
• PASSION – Showing our love for the work we do, our customers, and our associates.
• RESPECT – A humble appreciation that a diverse and inclusive workplace makes us a stronger and better company and that every person is unique and valued.
• INTEGRITY – An authentic commitment to moral and ethical behavior.
• TEAMWORK – Together we can achieve extraordinary things.
• EXCELLENCE– A disciplined approach to achieve outstanding results through continuous improvement.

Minimum Skills, Requirements and Qualifications

• High School or GED equivalent.
• Experience in retail and/or office management preferred. Cashier experience preferred. Customer service experience preferred.
• Standing, walking, lifting (up to 25lbs) and climbing.

Compensation Details

Starting at $17.00 per hour

For a full list of benefits and open positions, please visit us at: https://acehardware.wd1.myworkdayjobs.com/en-US/Westlake_External

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Equal Opportunity Employer
Westlake Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.

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Westlake Ace Hardware Benefits

Westlake Ace Hardware offers a variety of perks and benefits such as:

• Competitive Wages
• Incentive Award Programs
• Vacation Pay
• Sick Pay
• Paid Holidays
• Bereavement Pay
• Helping Hands
• 401(k) with Company Match
• Benefits (Medical/Dental/Vision & More)
• Associate Assistance Program
• Life Insurance
• Short-Term Disability Benefits
• Training & Development
• Recognition
• Associate Discounts
• Anniversary & Service Awards
• Talent Search Referral Bonuses
• Community Service Involvement

Our Culture

The sentiment of a newly hired associate says it all: “I chose Westlake Ace for several reasons, which all circle back to having strong core values and being committed to living those core values out.” What draws people to work with us (and stay with us) is our company culture. We believe commitment to our core values of Service, Passion, Respect, Integrity, Teamwork, and Excellence help make us a great company and create a wonderful work environment. We aren’t a perfect company, but our culture is reflected in a statement that is often repeated by our associates – “We are family!”