Full Time - Head Cashier - Day

Lowe's Companies, Inc.; Scarborough (ME); On-site; USD 30,000 - 40,000; Full time

Job summary

Lowe's Companies, Inc. is seeking a Full Time Head Cashier to provide excellent customer service, monitor and assist customers at the registers, and supervise the Front End team. The ideal candidate should have 1-2 years of cashier experience and a high school diploma or equivalent. This role involves lifting, problem-solving, and ensuring accurate transactions in a fast-paced retail environment.

Qualifications

• 1-2 years of retail cashier experience required.
• Familiarity with computers and retail technology.
• Ability to lift up to 15 pounds.

Responsibilities

• Monitor self-checkout registers and assist customers.
• Process sales transactions and supervise Front End team members.
• Maintain cleanliness and ensure a safe work environment.

Skills

Customer Service

Problem Solving

Team Leadership

Education

High school diploma or equivalent

Job description

Join to apply for the Full Time - Head Cashier - Day role at Lowe's Companies, Inc.

Essential Functions:

• Monitor and identify customers who need assistance at multiple self-checkout registers simultaneously.
• Approach and interact with customers to proactively recommend products and services.
• Greet, assist, and engage with customers on multiple registers.
• Move throughout the checkout area, standing, walking, reaching, bending, lifting, and moving products to ensure accurate transactions.
• Thank customers for their business and invite them back to Lowe’s.

Customer Service:

• Provide excellent customer service by following Lowe's policies and procedures.
• Assist customers in locating, demonstrating, selecting, carrying, and loading merchandise.
• Respond promptly to customer and employee questions and guide them through projects when needed.
• Show sincere appreciation to customers.
• Communicate product information, features, benefits, and warranty details.
• Coach, develop, and train team members in departmental duties and sales opportunities.
• Process sales transactions, returns, and refunds using a cash register.
• Provide proper monetary change and support to Front End associates.
• Support and supervise Front End Team members.
• Remove security tags, verify product info, and bag merchandise.
• Answer and direct incoming calls.
• Open additional registers as needed to ensure coverage.
• Assist with line vesting to improve checkout efficiency.

In-stock:

• Prepare the register area at shift start and end, ensuring functionality and stock.
• Inspect returned merchandise for damages.
• Handle customer orders, print tickets, verify receipts, and sign loading tickets.
• Review and process online orders and returns.
• Verify prices and look up product info for price matching.
• Record store use items.

Clean and Safe Stores:

• Monitor cash drawers and obtain safety bags.
• Assist with security at entrances/exits and respond to alarms.
• Detect shoplifting and communicate risks to management.
• Maintain cleanliness and organization per standards.
• Ensure a safe work environment and conduct safety reviews.
• Operate store equipment as needed.

General:

• Perform other duties as assigned.

Minimum Requirements:

• Less than 1 year of experience with computers and retail technology.
• 1-2 years of retail cashier experience.
• Ability to lift up to 15 pounds.

Preferences:

• High school diploma or equivalent.
• Experience in product sales, credit, warranties, and customer needs assessment.
• Experience as a head cashier and in supervisory roles.
• Experience in detecting shoplifting.

Lowe’s is an equal opportunity employer. For benefits info, visit our benefits page.