Full Time - Head Cashier - Day

Lowe's; Frankfort (KY); On-site; USD 25,000 - 40,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals to join their team as cashiers. This role offers a dynamic environment where you will engage with customers, provide exceptional service, and ensure smooth checkout experiences. As a cashier, you will be responsible for processing transactions, assisting customers with their purchases, and maintaining a clean and organized workspace. If you are passionate about retail and enjoy working in a fast-paced environment, this opportunity is perfect for you. Join a team that values growth and development while serving the community!

Qualifications

• 1-2 years of retail cashier experience preferred.
• Ability to lift up to 15 pounds with or without accommodation.

Responsibilities

• Provide SMART customer service through daily execution of policies.
• Assist customers in locating, demonstrating, and selecting merchandise.
• Monitor store cleanliness and organization per standards.

Skills

Customer Service

Cash Handling

Retail Technology

Team Leadership

Education

High School Diploma or Equivalent

Tools

Cash Register

Job description

Expand your career possibilities.

Thank you for dedicating your time and talent to Lowe’s. We want to give you more opportunities to learn and grow, so if you find a position you’re interested in below, we encourage you to apply!

Find Your Home to More Possibilities.

Essential Functions:

NOTE: Minors in this role may not be responsible for some activities listed below.

• Assisted Self Check Out
• Demonstrates ability to monitor and identify customers who need assistance at multiple self-checkout registers simultaneously.
• Approaches and interacts with customers to proactively recommend products and services appropriately.
• Proactively greets, assists, and engages with multiple customers on multiple registers at the same time.
• Moves throughout the checkout area standing, walking, reaching, bending, lifting, and moving product to ensure accurate completion of transactions.
• Thanks the customer for their business and invites them back to shop at Lowe’s.

Customer Service

• Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures, and programs.
• Seeks out customers to understand their needs and assists in locating, demonstrating, selecting, carrying, and loading merchandise.
• Listens to and responds knowledgeably and promptly to customer and employee questions, guiding them through projects when necessary.
• Demonstrates sincere appreciation to customers.
• Communicates information regarding stock, special order merchandise, feature benefits, applications, and warranty information related to Lowe’s programs.
• Coaches, develops, provides feedback, and trains associates in departmental duties or sales opportunities.
• Uses a cash register to process sales transactions, returns, and refunds according to company guidelines.
• Provides proper monetary change to CSA Front End associates for register activities.
• Provides supervision, coaching, and support to CSA Front End Team (Front End/Loaders).
• Removes security tags, verifies product information, and bags merchandise for customers.
• Answers incoming phone calls and directs calls or takes messages as needed.
• Opens additional registers when necessary to ensure adequate coverage.
• Assists in line vesting to facilitate quicker checkout turnaround.

In-stock

• Prepares register area at the beginning and end of shift by confirming functionality of registers and scanners and stocking register supplies.
• Inspects returned merchandise for damages.
• Enters and submits customer orders, prints order tickets, verifies receipts, and signs off on loading tickets.
• Reviews and places online orders and manages returned merchandise.
• Looks up product information and competitor prices to verify price matches.
• Records all items used in the store on the store use lists.

Clean and Safe Stores

• Obtains safety bags from the cash office and monitors cash in drawers.
• Monitors store entrances/exits for security and assists customers or associates triggering alarms.
• Detects signs of shoplifting, theft, security risks, and reports to management or Asset Protection.
• Ensures store cleanliness and organization per standards.
• Maintains a safe work environment, conducting safety reviews and noting hazards.
• Adheres to safety requirements relevant to job duties.
• Operates store equipment as needed depending on role and department.

General

Performs other duties as assigned.

Minimum Requirements:

• Less than 1 year of experience with computers or retail technology.
• 1 to 2 years of retail cashier experience.
• Ability to lift up to 15 pounds with or without accommodation.

Preferences

• High school diploma or equivalent.
• Experience in product sales, customer needs assessment, and related fields.
• Experience as a head cashier or in a Lowe’s store department.
• Supervisory experience in directing, delegating, evaluating, training, and coaching employees.
• Experience in shoplifting detection (less than a year).

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.