Full Time - Head Cashier - Closing

Lowe's Companies, Inc.; Ware (MA); On-site; USD 10,000 - 60,000; Full time

Job summary

Lowe's Companies, Inc. is seeking a Full Time Head Cashier to oversee customer interactions and transaction processes at the front end. This role requires strong customer service skills, supervisory experience, and a high school diploma or equivalent. Ideal candidates should have a background in retail and the ability to handle multiple customers simultaneously.

Qualifications

• 1-2 years of retail cashier experience.
• Less than 1 year of retail technology experience.
• Ability to lift up to 15 pounds.

Responsibilities

• Monitor and assist customers at self-checkout registers.
• Process sales transactions and manage refunds.
• Train and coach team members.

Skills

Customer Service

Multitasking

Supervisory Skills

Education

High school diploma or equivalent

Job description

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Essential Functions:

• Monitor and assist customers at self-checkout registers
• Interact proactively with customers to recommend products and services
• Greet, assist, and engage with multiple customers simultaneously
• Ensure accurate transactions by moving throughout the checkout area
• Thank customers and invite them to return

Customer Service:

• Provide excellent customer service following Lowe's policies
• Assist customers in locating and demonstrating merchandise
• Respond promptly to customer inquiries
• Train and coach team members
• Process sales transactions and refunds
• Support front-end team with supervision and support
• Handle merchandise and security tags
• Answer calls and manage register coverage

In-stock:

• Prepare and check register equipment
• Inspect returned merchandise
• Manage online orders and price matching
• Maintain store use records

Store Safety and Cleanliness:

• Monitor cash and security measures
• Ensure store cleanliness and safety compliance
• Operate store equipment as needed

General Responsibilities:

• Perform additional duties as assigned

Minimum Requirements:

• Less than 1 year of computer experience
• Less than 1 year of experience with retail technology
• 1-2 years of retail cashier experience
• Ability to lift up to 15 pounds

Preferences:

• High school diploma or equivalent
• Experience in product sales and customer needs assessment
• Experience as a head cashier and in retail departments
• Supervisory experience
• Experience in shoplifting detection

Pay Range: $16.50 - $17.20 per hour

Benefits and more details available at https://talent.lowes.com/us/en/benefits

Lowe’s is an equal opportunity employer. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment.

Additional Details:

• Seniority level: Entry level
• Employment type: Full-time
• Job function: General Business and Customer Service
• Industries: Retail