Full Time Guest Service Associate

Frost Bake Shop; Memphis (TN); On-site; USD 17,000 - 21,000; Part time

Job summary

Frost Bake Shop in Memphis, TN is seeking a Part-Time Guest Service Associate to greet guests, answer questions, and keep the shop welcoming and organized. This role is ideal for someone who enjoys working with people and thrives in a small, supportive team environment.

You'll handle transactions, stock display areas, assist with packaging and light inventory, and help maintain a clean, inviting space for guests to enjoy fresh baked goods.

Qualifications

• Friendly, positive attitude and love for customer service.
• Strong attention to detail and accuracy.
• Able to stay organized and multitask in a fast-paced environment.
• Dependable and team-oriented mindset.
• Basic comfort using a POS system.

Responsibilities

• Greet guests warmly and create a positive, memorable experience.
• Answer phones and assist guests with product questions and orders.
• Handle cash and credit card transactions accurately.
• Keep bakery cases, refrigerators, and service areas stocked and presentable.
• Assist with packaging and light inventory tasks.
• Maintain a clean and inviting shop, including dishes, tables, display cases, and restrooms.
• Support the team and help wherever needed.

Skills

Customer service

Attention to detail

Multitasking

Team player

POS system

Tools

POS system

Job description

Part Time Guest Service Associate ' Frost Bake Shop

Join our family-owned bakery where great service and sweet treats go hand in hand!

About The Role

We're looking for a friendly, dependable Guest Service Associate to join our Frost Bake Shop team. This part-time position is perfect for someone who loves working with people, takes pride in a clean and welcoming space, and enjoys being part of a small, supportive team.

Pay:

$12.00'$15.00 per hour

What You'll Do

• Greet every guest with warmth and help create a positive, memorable experience
• Answer phones and assist guests with product questions and orders
• Accurately handle cash and credit card transactions
• Keep bakery cases, refrigerators, and service areas stocked, organized, and looking great
• Assist with packaging and light inventory tasks
• Maintain a clean and inviting shop, including dishes, tables, display cases, and restrooms
• Jump in to help wherever needed-we're a team, and we support each other!

What We're Looking For

• A friendly, positive attitude and love for customer service
• Strong attention to detail and accuracy
• Ability to stay organized and multitask in a fast-paced environment
• Dependable and team-oriented mindset
• Basic comfort using a POS system and standard technology

Schedule & Physical Requirements

• Full-time hours 33-40 hours/week, including weekends - espeially Fridays & Saturdays
• Standing and walking for extended periods
• Frequent bending, reaching, and lifting (up to 50 lbs)
• Occasional time in a walk-in freezer (cold-weather gear provided)

Why You'll Love Working Here

• Family-owned business with a supportive, respectful culture
• A welcoming team that values kindness, reliability, and teamwork
• A fun, positive environment surrounded by sweet treats every day
• If you love people, enjoy staying busy, and want to be part of a bakery that feels like home, we'd love to meet you.