Full-Time Guest Experience Specialist

Chick-fil-A; Colorado Springs (CO); On-site; USD 21,000 - 23,000; Full time

Job summary

Chick-fil-A Citadel Crossing is seeking a Full-Time Hospitality Team Member to deliver welcoming, high-quality guest experiences in a fast-paced setting. You will engage with guests, work across front counter, dining room, drive-thru, and mobile order channels, and support team members with a positive attitude.

Ideal candidates enjoy serving others, are reliable, and are eager to contribute to a collaborative, customer-focused restaurant environment.

Qualifications

• Excellent customer service and hospitality skills.
• Positive, cheerful attitude.
• Strong communication and interpersonal skills.
• Dependable, punctual, and reliable.
• Ability to work in a fast-paced environment.

Responsibilities

• Provide friendly, attentive service to every guest.
• Take and prepare guest orders accurately.
• Assist across front counter, dining room, drive-thru, and mobile orders.
• Maintain a clean, welcoming dining area.
• Follow Chick-fil-A standards and safety procedures.
• Collaborate with team and leadership.

Skills

Excellent customer service

Hospitality mindset

Strong communication

Punctual & reliable

Team player

Professional demeanor

Job description

Chick-fil-A Citadel Crossing is seeking a Full-Time Hospitality Team Member to deliver welcoming, high-quality guest experiences in a fast-paced setting. You will engage with guests, work across front counter, dining room, drive-thru, and mobile order channels, and support team members with a positive attitude.

Ideal candidates enjoy serving others, are reliable, and are eager to contribute to a collaborative, customer-focused restaurant environment.