Part-Time - Hospitality Team Member (FOH)

Chick-fil-A Restaurants; Colorado Springs (CO); On-site; USD 17,000 - 22,000; Full time

Job summary

Chick-fil-A Citadel Crossing is seeking a Part-Time Hospitality Team Member who enjoys serving others and thrives in a fast-paced, team-driven environment. You will help create a welcoming guest experience by providing attentive service across front counter, dining room, drive-thru, and mobile orders.

No degree is required; prior hospitality or retail experience is preferred but not essential. Training is provided to help you learn the Chick-fil-A standards, with emphasis on hospitality,

Qualifications

• Experience in customer service or hospitality preferred but not required.
• Willingness to learn and grow with training provided.
• Strong communication and positive attitude.
• Punctual, dependable, and able to work as part of a team.

Responsibilities

• Provide friendly, attentive service to every guest.
• Take and prepare guest orders accurately.
• Assist across front counter, dining room, drive-thru, and mobile orders.
• Keep dining area clean and welcoming.
• Maintain professional communication with guests and teammates.
• Adhere to Chick-fil-A safety, cleanliness, and appearance standards.
• Maintain reliable attendance.

Skills

Customer service

Hospitality

Positive attitude

Communication

Punctual

Team player

Dependable

Education

No degree required

Job description

As a Part-Time Hospitality Team Member at Chick-fil-A Citadel Crossing, you will play an important role in creating a welcoming, positive, and memorable experience for every guest. This position is ideal for someone who enjoys serving others, working as part of a team, and maintaining a high standard of hospitality in a fast-paced environment.

Responsibilities include:

• Provide friendly, attentive, and compassionate service to every guest
• Create Moments Worth Remembering through genuine guest interactions
• Take and prepare guest orders accurately and efficiently
• Work in multiple Front of House areas, including front counter, dining room, drive-thru, and mobile order service
• Maintain a clean, organized, and welcoming dining room and guest environment
• Communicate clearly and professionally with guests, Team Members, and leadership
• Work with a sense of urgency while maintaining Chick-fil-A standards
• Take initiative and support other Team Members when needed
• Follow food safety, cleanliness, appearance, and operational standards
• Maintain consistent attendance and reliability
• Receive coaching and feedback with a positive attitude
• Help create a positive and encouraging work environment

Work Experience:

Previous restaurant, hospitality, retail, cashier, or customer service experience is preferred but not required. We provide training to help Team Members learn the skills necessary to be successful.

Education:

No specific degree or advanced education is required. Applicants should be able to understand and follow verbal and written instructions and effectively communicate with guests and Team Members.

Skills & Qualifications:

• Excellent customer service and hospitality skills
• Positive and cheerful attitude
• Strong communication and interpersonal skills
• Dependable, consistent, and punctual
• Comfortable interacting and conversing with guests
• Ability to create and maintain eye contact
• Ability to speak enthusiastically and make emotional connections with guests
• Ability to work effectively as part of a team
• Willingness to learn and grow
• Coachable and receptive to feedback
• Ability to take initiative and stay productive
• Ability to work in a fast-paced environment
• Strong attention to cleanliness and detail
• Ability to remain professional during busy or challenging situations
• Ability to stand and work on your feet for several hours at a time
• Willingness to work indoors and outdoors as business needs require

Part-Time Hospitality Team Members should be available to work approximately 20-30 hours per week and maintain dependable availability that matches the availability provided during the hiring process. Scheduling is based on availability, training, performance, and the needs of the restaurant.

Most importantly, we are looking for individuals who genuinely enjoy serving others and want to help us Create Moments Worth Remembering.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.