Full-Time Guest Experience Ambassador - Healthcare

Compass Group USA; Baltimore (MD); On-site; USD 26,174 - 28,929; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identify Theft Protection

Pet Insurance

Critical Illness Insurance

Accident Insurance

Hospital Indemnity Insurance

Legal Services

Choice Auto and Home Program

Job summary

Crothall Healthcare, a Compass Healthcare company, is hiring for a full-time Customer Ambassador at Sinai Hospital Maryland in Baltimore. Work hours are 11:00 am to 7:30 pm with varying days. Prior customer service and housekeeping experience required.

The role involves greeting guests, promoting programs, and ensuring hospitality throughout the guest experience. This position emphasizes a hospitable environment, collaboration with team members, and accurate communication of menu items and

Qualifications

• Prior customer service and housekeeping experience required.

Responsibilities

• Greets every customer and interacts in a manner to ensure a high level of hospitality.
• Greets all team members and ensures they have what they need to be successful each day.
• Relays relevant concerns from customers to supervisors.
• Ensures that all marketing, wellness and culinary programs are current and in place.
• Leads weekly promotions and programs for guests.
• Shares best practices and recognizes co-workers.
• Demonstrates a complete understanding of daily menu items and accurately explains them to customers.
• Serves as an advocate of selling techniques to the customer by establishing good communication and assisting in the buying/decision‑making process.
• Ensures all display foods are merchandised attractively per standards. Serves food neatly and attractively per standards.
• Performs other duties as assigned.

Skills

Customer service

Hospitality

Team support

Job description

Crothall Healthcare, a Compass Healthcare company, is hiring for a full-time Customer Ambassador at Sinai Hospital Maryland in Baltimore. Work hours are 11:00 am to 7:30 pm with varying days. Prior customer service and housekeeping experience required.

The role involves greeting guests, promoting programs, and ensuring hospitality throughout the guest experience. This position emphasizes a hospitable environment, collaboration with team members, and accurate communication of menu items and