Full-Time Fuel Attendant/Customer Service Rep.

H&S Energy Group; Milwaukie (OR); Vor Ort; USD 18.000 - 23.000; Vollzeit

Zusammenfassung

H&S Energy Group in Milwaukie, Oregon, is seeking a Fuel Attendant & Customer Service Representative to ensure safe fueling operations, assist customers inside and outside the store, and maintain a clean, welcoming environment. This role combines excellent customer service, accurate cash handling at the POS, and adherence to safety procedures for fuel and propane.

You will greet customers, help with fueling or dispensing, monitor for hazards, and support store teammates to meet daily goals.

Qualifikationen

• High school diploma or equivalent preferred.
• Experience in retail, fuel service, or customer service preferred.
• Basic understanding of fuel safety and compliance procedures preferred.
• Ability to complete propane training as required by state/local regulation.

Aufgaben

• Greet customers promptly and professionally, providing a welcoming and positive experience.
• Deliver efficient, friendly service at checkout and during fueling interactions; communicate promotions and programs.
• Provide assistance with fueling, propane dispensing, and other customer needs.
• Handle customer inquiries or concerns and elevate to management as needed.
• Safely operate fuel pumps and propane dispensers in compliance with safety regulations.
• Verify proper fuel types and pump markings to ensure accuracy.
• Monitor fueling area for leaks, spills, or hazards and report incidents.
• Maintain required training and certifications related to fuel and propane handling.
• Accurately process cash, credit, and debit transactions through the POS system.
• Perform cash counts, safe drops, and drawer balancing per policy.
• Ensure compliance with cash-handling and loss-prevention procedures.
• Keep interior and exterior areas clean and well-maintained.
• Manage station supplies and restock as needed.
• Report maintenance issues or safety hazards immediately.
• Collaborate with team members to meet store goals and assist with deliveries and stocking.
• Follow all company policies and procedures.

Kenntnisse

Customer service

Safety awareness

Multi-tasking

POS proficiency

Propane handling

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Position Summary

The Fuel Attendant & Customer Service Representative supports the day-to-day operations of the store and fueling station. This position ensures the safe and efficient operation of fuel dispensing, assists customers both inside and outside the store, and maintains a clean, safe, and welcoming environment. The role combines excellent customer service, fueling assistance, and adherence to company safety and operational standards.

Responsibilities And Duties

Customer Service & Sales

• Greet all customers promptly and professionally, providing a welcoming and positive experience (“Welcome to H&S” / “Welcome to Chevron”)
• Deliver efficient, friendly, and accurate service at checkout and during fueling interactions Communicate promotions, loyalty programs, and product recommendations to customers
• Provide assistance with fueling, propane dispensing, and other customer needs
• Handle customer inquiries or concerns and elevate to management as needed

Fueling Operations & Safety

• Safely operate fuel pumps and propane dispensers in compliance with all company, state, and federal safety regulations
• Verify proper fuel types and pump markings to ensure accuracy and prevent contamination
• Monitor fueling area for leaks, spills, or hazards; respond promptly and report any incidents to management
• Follow all safety protocols, including emergency fuel shutoff procedures
• Maintain required training and certifications related to fuel and propane handling

Cash Handling & Register Operations

• Accurately process cash, credit, and debit transactions through the Point of Sale (POS) system
• Perform cash counts, safe drops, and drawer balancing per company policy
• Verify identification for restricted sales (alcohol, tobacco, lottery, or credit purchases)
• Ensure compliance with cash-handling and loss-prevention procedures

Store & Fueling Area Maintenance

• Keep both the interior and exterior areas of the station clean and well-maintained
• Maintain fuel island supplies including squeegees, paper towels, and windshield cleaner
• Clean and restock self-serve beverage and food stations, ensuring freshness and quality
• Empty trash receptacles, sweep pump areas, and maintain restrooms and entryways
• Report maintenance issues, pump malfunctions, or safety hazards immediately

Teamwork & Operational Support

• Collaborate with team members to achieve store goals and maintain smooth operations
• Assist with deliveries, stocking, and merchandise rotation
• Support special projects or promotions as assigned by management
• Follow all company policies, procedures, and operational standards

Education And Work Experience

• High school diploma or equivalent preferred
• Previous experience in retail, fuel service, or customer service environment preferred
• Basic understanding of fuel safety and compliance procedures preferred
• Ability to complete propane training (as required by state/local regulation)

Skill Set

• Strong customer service and communication skills
• Safety-focused mindset with attention to detail
• Ability to multitask and maintain organization in a fast-paced environment
• Dependable, self-motivated, and able to follow direction
• Basic computer and POS system proficiency
• Ability to learn and apply fueling and safety procedures
• Team-oriented attitude with flexibility for various duties

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Frequent standing, walking, bending, and reaching throughout the shift
• Ability to lift, carry, and move items up to 50 pounds
• Exposure to outdoor weather conditions, including heat, cold, and rain
• Regular exposure to fuel fumes and cleaning chemicals (PPE provided)
• Must be able to work flexible hours, including evenings, weekends, and holidays
• Must be able to communicate clearly in person and over the phone

Saturday through Wednesday 1:45 PM to 10:15 PM