Fuel Attendant/Customer Service Rep.

H&S Energy Group; Bend (OR); Sur place; USD 19 000 - 25 000; Plein temps

Résumé du poste

H&S Energy Group is seeking a Fuel Attendant & Customer Service Representative to support the day-to-day operations of the store and fueling station. You will assist customers inside and outside the store, operate pumps safely, and maintain a clean, welcoming environment while upholding safety standards.

This role involves customer service, cash handling, fueling duties, and teamwork to ensure efficient store operations and compliance with company policies.

Qualifications

• High school diploma or equivalent preferred.
• Experience in retail or fuel service preferred.
• Basic understanding of fuel safety procedures.
• Propane training may be required by state/local regulation.

Responsabilités

• Greet customers promptly and professionally, providing a welcoming and positive experience.
• Deliver efficient, friendly service at checkout and during fueling interactions.
• Provide assistance with fueling, propane dispensing, and other customer needs.
• Handle inquiries or concerns and escalate to management as needed.
• Safely operate fuel pumps and propane dispensers in compliance with safety regulations.
• Verify proper fuel types and pump markings to prevent contamination.
• Monitor fueling area for leaks, spills, or hazards and report incidents to management.
• Follow safety protocols, including emergency fuel shutoff procedures.
• Maintain training and certifications related to fuel and propane handling.
• Keep interior and exterior areas clean and well-maintained.
• Assist with deliveries, stocking, and merchandise rotation.
• Support promotions and follow company policies.
• Collaborate with team to achieve store goals.

Connaissances

Customer service

Communication skills

Safety awareness

Multitasking

Cash handling

POS proficiency

Formation

High school diploma or equivalent

Description du poste

Position Summary

The Fuel Attendant & Customer Service Representative supports the day-to-day operations of the store and fueling station. This position ensures the safe and efficient operation of fuel dispensing, assists customers both inside and outside the store, and maintains a clean, safe, and welcoming environment. The role combines excellent customer service, fueling assistance, and adherence to company safety and operational standards.

Responsibilities And Duties

Customer Service & Sales

• Greet all customers promptly and professionally, providing a welcoming and positive experience (\"Welcome to H&S\" / \"Welcome to Chevron\")


• Deliver efficient, friendly, and accurate service at checkout and during fueling interactions Communicate promotions, loyalty programs, and product recommendations to customers


• Provide assistance with fueling, propane dispensing, and other customer needs


• Handle customer inquiries or concerns and elevate to management as needed

Fueling Operations & Safety

• Safely operate fuel pumps and propane dispensers in compliance with all company, state, and federal safety regulations


• Verify proper fuel types and pump markings to ensure accuracy and prevent contamination


• Monitor fueling area for leaks, spills, or hazards; respond promptly and report any incidents to management


• Follow all safety protocols, including emergency fuel shutoff procedures


• Maintain required training and certifications related to fuel and propane handling

Cash Handling & Register Operations

• Accurately process cash, credit, and debit transactions through the Point of Sale (POS) system


• Perform cash counts, safe drops, and drawer balancing per company policy


• Verify identification for restricted sales (alcohol, tobacco, lottery, or credit purchases)


• Ensure compliance with cash-handling and loss-prevention procedures

Store & Fueling Area Maintenance

• Keep both the interior and exterior areas of the station clean and well-maintained


• Maintain fuel island supplies including squeegees, paper towels, and windshield cleaner


• Clean and restock self-serve beverage and food stations, ensuring freshness and quality


• Empty trash receptacles, sweep pump areas, and maintain restrooms and entryways


• Report maintenance issues, pump malfunctions, or safety hazards immediately

Teamwork & Operational Support

• Collaborate with team members to achieve store goals and maintain smooth operations


• Assist with deliveries, stocking, and merchandise rotation


• Support special projects or promotions as assigned by management


• Follow all company policies, procedures, and operational standards

Education And Work Experience

• High school diploma or equivalent preferred


• Previous experience in retail, fuel service, or customer service environment preferred


• Basic understanding of fuel safety and compliance procedures preferred


• Ability to complete propane training (as required by state/local regulation)

Skill Set

• Strong customer service and communication skills


• Safety-focused mindset with attention to detail


• Ability to multitask and maintain organization in a fast-paced environment


• Dependable, self-motivated, and able to follow direction


• Basic computer and POS system proficiency


• Ability to learn and apply fueling and safety procedures


• Team-oriented attitude with flexibility for various duties

Physical Demands and Work Environment

• Frequent standing, walking, bending, and reaching throughout the shift


• Ability to lift, carry, and move items up to 50 pounds


• Exposure to outdoor weather conditions, including heat, cold, and rain


• Regular exposure to fuel fumes and cleaning chemicals (PPE provided)


• Must be able to work flexible hours, including evenings, weekends, and holidays


• Must be able to communicate clearly in person and over the phone

1:30PM - 10:00 PM 5 days a week (Weekends required)