Full-Time Front of House Team Member

Workstream; Erie (Erie County); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Flexible scheduling

Medical, vision, and dental healthcare

401k with up to 3% matching

Employee meals provided

Job summary

Chick-fil-A in Erie is looking for a Front of House Team Member to deliver exceptional dining experiences. You will smile, communicate enthusiastically, and connect with guests, ensuring they receive signature service.

This full-time position offers a fun work environment, flexible scheduling, and opportunities for growth. If you have a positive attitude, strong interpersonal skills, and are willing to multitask, we invite you to apply.

Qualifications

• Cheerful and positive attitude.
• Ability to lift and carry 50 lbs regularly.
• Willingness to work outside during all seasons.

Responsibilities

• Provide exceptional dining experience.
• Create and maintain eye contact with guests.
• Ensure adherence to Chick-fil-A rules and dress code.

Skills

Customer service oriented

Strong interpersonal skills

Detail-oriented

Multitask

Job description

At Chick-fil-A, the Front of House Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. They are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type

• Full-time (available minimum 40 hours)

Our Benefits Include

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first‑hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Employee meals provided with every shift
• Community outreach opportunities
• Team outings and in‑store celebrations
• Yearly evaluations with the opportunity for feedback and a raise
• Medical, vision, and dental healthcare
• 401k with up to 3% matching
• Paid time off

Front of House Team Member Responsibilities

• Smile
• Create and maintain eye contact
• Speak enthusiastically, using "My Pleasure"
• Make emotional connections with guests
• Honor and encourage others to help people be better because of us
• Multitask quickly, yet thoroughly
• Be team‑oriented, adaptable, dependable, with a strong work ethic
• Work on their feet for several hours at a time
• Communicate effectively with guests and Team Members
• Adhere to Chick‑fil‑A rules and dress code at all times
• Follow the vision and direction of restaurant leadership
• Other duties as assigned

Qualifications and Requirements

• Consistency and reliability
• Cheerful and positive attitude
• Thinking of others before yourself
• Customer service oriented
• Strong interpersonal skills
• Detail‑oriented
• Able to multi‑task
• Self‑motivated
• Works well in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 50 lbs on a regular basis
• Have the ability to stand for long periods of time
• Be willing to work outside when asked, during all seasons
• Available minimum 3 opens or closes per week, including Saturdays

Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people‑focused environment. Our Chick‑fil‑A restaurant is locally owned and operated by Casey Hartley, an independent, franchised Operator who invests in the future of our Team Members and gives back to our community.