Full Time: Front Desk Agent $20.32 Per Hour

Island Hospitality Management; Los Angeles (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in hospitality is seeking an enthusiastic Front Desk Agent to enhance guest experiences at their Los Angeles location. This role involves managing front desk operations, ensuring smooth check-in and check-out processes, and providing exceptional service to guests and vendors. Ideal candidates will possess strong communication and problem-solving skills, thrive in a fast-paced environment, and demonstrate a commitment to guest satisfaction. Join a dynamic team that values professionalism and offers opportunities for career growth and development.

Benefits

Healthcare

Pet Insurance

401(k) Plan with Company Match

Paid Time Off

Incentive Bonuses

Free Hotel Stays

Discounts

Recognition Programs

Event Tickets

Career Growth Opportunities

Qualifications

• Motivated team player with initiative and achievement drive.
• Ability to handle stressful situations and provide excellent guest service.

Responsibilities

• Manage check-in and check-out processes for hotel guests.
• Provide information and assistance to guests and vendors.

Skills

Communication Skills

Problem-Solving Skills

Customer Service

Teamwork

Job description

Full Time: Front Desk Agent $20.32 Per Hour

Join to apply for the Full Time: Front Desk Agent $20.32 Per Hour role at Island Hospitality Management.

Job Description

Our team is looking to add an upbeat Front Desk Agent to manage all aspects of front desk operations and serve as a key contact for guests and vendors. Success in this role requires professionalism, courtesy, excellent communication skills, and the ability to work in a fast-paced environment.

This position may require flexible scheduling availability.

Requirements

Job Responsibilities:

• Check-in and check-out hotel guests
• Process payments according to hotel procedures
• Provide information and assistance to guests and vendors
• Prepare reports during each shift for management

Qualifications

• Motivated team player with initiative and achievement drive
• Effective problem-solving skills in the workplace
• Ability to handle stressful situations
• Approachable and committed to excellent guest service

The physical demands include standing, sitting, or walking for extended periods. Work hours vary based on guest occupancy, season, staffing, and other factors. Island Hospitality cannot guarantee specific weekly hours.

Training & Benefits

Island Hospitality offers a formal training program and a wellness benefits package including healthcare, FSA/HSA plans, identity theft protection, commuter benefits, pet insurance, PTO, employee assistance, wellness subscriptions, paid sick/vacation leave, family leave, and a 401(k) plan with company match.

Additional perks include incentive bonuses, free hotel stays, discounts, recognition programs, event tickets, career growth opportunities, and referral bonuses.

Employment Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Hospitality

Island Hospitality is an E-Verify employer, confirming work authorization as required by law.