Full-Time Exterior & Roofing Repair Technician

Northeast Home & Energy; North Grafton (MA); On-site; USD 28,413 - 40,467; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Training and advancement opportunities

Commission opportunities

Job summary

Northeast Home & Energy is seeking a dedicated repair technician to join our team in North Grafton, Massachusetts. This hands-on role focuses on providing high-quality exterior repairs while also having the opportunity to upsell additional services. Candidates should possess strong sales motivation and hands-on experience with exterior repairs. We offer competitive hourly pay starting at $25/hr and commission opportunities for additional work. Join our family-oriented team where your skills will shine and improve homeowners' properties.

Qualifications

• Valid driver's license and ability to use company vehicle.
• Capable of lifting up to 50lbs and using tools provided.
• Experience in customer service and communication.

Responsibilities

• Travel to job sites and evaluate repair needs.
• Inspect and diagnose exterior issues.
• Provide professional proposals and upsell services.
• Complete repairs ensuring high-quality workmanship.
• Document job details and coordinate with the office team.

Skills

Hands-on experience in exterior repairs

Strong sales motivation

Excellent communication skills

Attention to detail

Tools

Basic hand and power tools

AccuLynx or similar software

Job description

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Company Overview

We are a family-owned roofing, siding, window, and insulation contracting company with over 45 years of experience and a trusted reputation across Massachusetts. With locations in North Grafton, Wrentham, Bedford, and Nantucket, our team prides itself on quality workmanship, and integrity.

Position Overview

This is a hands-on repair role for someone who enjoys working in the field and helping homeowners directly. Our office team will handle your scheduling so you can focus on what matters - assessing repair needs, providing solutions, and doing the work. You’ll write estimates, complete repairs, or schedule follow-ups as needed.

A key part of this position where you can earn commissions, is recognizing opportunities to turn your repair visits into full project sales. This is a sales-forward position where you can sometimes turn repairs into full roof replacements, siding upgrades, or multi-scope renovations.

The work includes a wide variety of exterior repairs including fascia and trim repairs, siding work, gutter fixes, minor carpentry, roof inspections, roof repairs, flashing fixes and more.

Key Responsibilities

• Travel to homes and job sites throughout Massachusetts and surrounding areas (Company truck and fuel provided)
• Meet with clients at scheduled appointments to evaluate repair needs
• Inspect and diagnose issues related to roofing, siding, gutters, flashing, fascia, trim, and other general exterior conditionsProvide on-site explanations and write clear, professional proposals or contracts
• Upsell additional services and upgrades, such as full roof replacements, siding improvements, or multi-scope renovations
• Complete small to mid-sized repairs ensuring high quality craftmanship
• Maintain high standards of cleanliness, craftsmanship, and communication
• Document all job-related details, customer interactions, and material needs
• Coordinate closely with the office team and uphold our company’s reputation for quality

Ideal Candidate

• Hands-on experience in a wide variety of exterior repairs
• Strong sales motivation with a proven ability to upsell
• Comfortable speaking with homeowners and discussing service options and pricing
• Reliable, honest, and organized with strong attention to detail
• Self-motivated and capable of working independently
• Calm under pressure with strong follow-throughExperience using AccuLynx or similar software is a plus (training provided)

Requirements

• Valid driver's license (company vehicle and fuel provided)
• Ability to lift up to 50lbs and use basic hand and power tools (company tools and ladders provided)
• Excellent communication and customer service skills
• Background check required
• Available for a consistent full-time schedule (32+ hours/week)

We Offer

• Competitive hourly pay starting at $25+/hr
• Commission opportunities for closing additional repair or replacement work
• Steady work with flexibility and autonomy
• Support from a responsive, family-oriented team
• Training and advancement opportunities as we expand our repair division

To Apply

If you are passionate about helping homeowners improve their properties and have a knack for sales, we invite you to apply today to join our dedicated team at Northeast Home & Energy!