Full Time Event Coordinator

Visit El Paso; El Paso (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

Job summary

Destination El Paso, operated by Legends Global, seeks a Full Time Event Coordinator to manage client events at premier venues in El Paso. You will oversee planning, coordination, and execution of events, ensuring exceptional service and client satisfaction.

Responsibilities include cost estimating, scheduling staff, and coordinating with security and other partners to deliver successful events. A bachelor’s degree in hospitality or related field is preferred, with at least one year of event

Qualifications

• Bachelor's degree in hospitality, business, or related field preferred.
• Minimum one year of professional event management or venue operations experience.
• Strong customer service orientation and professional communication.

Responsibilities

• Coordinate and manage events for clients contracted with Destination El Paso.
• Prepare cost estimates, monitor billing, and settle event costs with clients.
• Maintain event-related reports, information, and files.
• Schedule event staff for day-to-day operations and special events.
• Establish relationships with security and safety personnel as needed.
• Handle complaints and coordinate with clients and staff to ensure service levels.

Skills

Event coordination

Customer service

Budgeting

MS Office

Driver's license

Communication

Education

Bachelor's degree in hospitality or related field

Tools

MS Office

Event creation software

Job description

Join Our Team at Destination El Paso Proudly managed by Legends Global

At Destination El Paso, we believe in creating experiences that inspire, connect, and celebrate the unique spirit of our community. As part of Legends Global, the premier partner to the world’s greatest live events, venues, and brands, we are committed to excellence, innovation, and a community-centered approach in everything we do. We’re always looking for passionate, creative, and service-driven individuals to help us share the soul of El Paso with the world.

Our Mission

To promote El Paso as a premier destination by delivering exceptional hospitality and entertainment, showcasing our borderland culture and natural beauty, curating world-class events that foster community connection, and providing fun, safe, and inclusive aquatic experiences for guests of all ages.

Our Vision

To be recognized as a leader in destination management, live events and venue management, and aquatic attraction management.

Full Time Event Coordinator

Legends Global, the leader in privately managed public assembly facilities has an immediate opening for the Fulltime Event Coordinator position at Destination El Paso featuring nationally recognized venues including: El Paso Convention Center, Abraham Chavez Theatre, Plaza Theatre Performing Arts Centre, McKelligon Canyon Apitheather.

JOB SUMMARY:

Under general supervision, manage, coordinate, plan and execute all event related needs for clients contracted with Destination El Paso. Ensuring overall success and client retention for Destination El Paso and the City through outstanding customer service.

MAJOR RESPONSIBILITIES AND ESSENTIAL DUTIES:

Included but are not limited to the following:

• Ensures successful event coordination activities by monitoring events, maintaining close contact with clients and staff to ensure successful service levels are achieved.
• Meets with client groups to plan and organize assigned meetings and/or events.
• Guide’s clients in preparation of events by interpreting and explaining contract provisions, policies, and procedures.
• Keeps clients informed as to status of deadline schedules, including but not limited to floor plan submissions, meeting room set-up specifications, insurance requirements and other relevant details.
• Prepares costs estimates, monitors final billing, and settles event costs with clients in a timely manner.
• Collect and settle invoices in a timely manner.
• Provides clear, concise, and timely communication of detailed requirements to operational departments.
• Maintains Event related reports, information, and files.
• Attends appropriate planning, organization and other event and facility meetings in support of facility operations.
• Maintains the proper image and generates positive public relations with patrons and staff.
• Schedule event staff for day-to-day operations and special events. Continue to adjust and update work schedules to reflect cost efficiency and building activity.
• Establish and maintain effective working relationships with police, fire, EMT’s and other security personnel and/or safety organizations.
• Handle complaints, disturbances or related problems with the public, staff or clients and promoters.
• Investigate, report, and provide follow-up on incidents including damage or injury to the facility or individuals.
• Work extended and/or irregular hours including nights, weekends & holidays.
• Serves as manager on duty as required.
• Perform related duties as required and assigned.

SKILLS REQUIRED:

Position requires the ability to:

• Ability to learn and demonstrate industry terminology, facility capabilities, operational procedures, event coordination and event related services.
• Demonstrate the principles and techniques of supervision, training, budgeting, and other administrative duties.
• Handle conflicts, make common sense decisions, and exercise proper action during high tension and stressful situations.
• Work independently, exercising judgement and initiative.
• Organize and prioritize work to meet deadlines. Work effectively under pressure and/or stringent schedule and produce accurate results.
• Remain flexible and adjust to situations as they occur.
• Follow oral and written instructions and communicate effectively with others in both oral and written form.
• Maintain a professional image.
• Maintain an effective working relationship with clients, employees, exhibitors, patrons, and others encountered in the course of employment.
• Tactfully interact with staff, clients, the public, and the hospitality community
• Operate modern office equipment, including but not limit to computer, fax, phone, and copy machine.
• Computer knowledge in Microsoft Office and ability to learn and operate event creation software.
• Must possess a valid driver’s license.

EDUCATION AND/OR EXPERIENCE:

• Bachelor’s degree from an accredited four-year college or university in hospitality, business, or related field preferred or equivalent combination of education, training, and experience.
• One (1) year professional experience in event management and/or venue operations. Convention Center experience is preferred.
• Customer service experience is required.

WORKING ENVIRONMENT/CONDITIONS

• Must be able to work in an office environment.
• Be able to operate a personal computer using Windows, Office, and other standard office equipment.
• Must have strong computer working skills in MS Office.
• Requires sitting and working on the computer as well as the phone; assisting with duty manager requirements for events which would include standing and walking.
• Occasionally, bending, stooping, and lifting may be required. Position may subject to adverse conditions and irregular schedules.
• Ability to work in a fast-paced environment.
• Must be able to get along with co-workers, customers, vendors, and visitors to the facility.
• Must be a team player.
• Ability to function independently with minimal supervision.
• Follow oral and written instructions and communicate effectively with others in both oral and written form.
• Organize and prioritize work to meet deadlines. Work effectively under pressure and/or stringent schedule and produce accurate results.

NOTE: This description portrays in general terms the type and levels of work performed and are not intended to be all-inclusive or to represent specific duties of anyone incumbent. The knowledge, skills, and abilities may be acquired through combination of formal schooling, self-education, prior experience, or on-the-job training.

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

This position offers a competitive salary.

Legends GLOBAL is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor

915-534-0647

Monday - Friday 8:00 AM - 5:00 PM Saturday & Sunday 10:00 AM - 5:00 PM

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