Full-Time DIY Auto Parts Pro: Expert Sales & Service

Advance Auto Parts Inc.; China Grove (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

Advance Auto Parts Inc. is hiring a Retail Parts Pro to support advanced functions of our DIY business. The role requires expert knowledge of store systems, parts and automotive diagnostics, and high standards of customer service.

The position is full time, involves key holder duties, inventory tasks, and assisting customers in person and by phone. ASE certification is preferred, and 3–5 years of automotive parts experience is expected.

Qualifications

• In-depth knowledge of automotive systems and parts.
• Ability to use store systems and parts lookup tools.
• Strong communication with customers, peers and management.
• Must have a valid driver's license.
• Able to work days, evenings, and weekends.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).

Skills

Customer service

Sales experience

Automotive systems knowledge

Parts lookup systems

Diagnostic equipment use

Microsoft Word/Excel

Education

ASE certification preferred

Tools

POS systems

Inventory management software

Job description

Advance Auto Parts Inc. is hiring a Retail Parts Pro to support advanced functions of our DIY business. The role requires expert knowledge of store systems, parts and automotive diagnostics, and high standards of customer service.

The position is full time, involves key holder duties, inventory tasks, and assisting customers in person and by phone. ASE certification is preferred, and 3–5 years of automotive parts experience is expected.