Full-Time Customer Service Pro at Busy Pizza Shop

SmartRecruiters, Inc.; Frederick (MD); On-site; USD 17,000 - 22,000; Full time

Job summary

Domino's Pizza in Frederick, MD is seeking a friendly Customer Service Representative to welcome customers, take orders by phone or in person, and help drive sales through upselling. You will work in a fast-paced store environment and support the team with accurate order entry and customer care.

As a CSR, you will handle POS operations, prepare basic food items, and ensure cleanliness and safety throughout the shift.

Qualifications

• Friendly attitude and great customer service skills.
• Ability to take orders over the phone and in person.
• Must be able to upsell and handle cash transactions.
• Knowledge of basic food safety and hygiene principles.
• Comfort with using a computer to enter orders and process payments.

Responsibilities

• Demonstrate a friendly, positive attitude when assisting customers.
• Take orders over the phone and in person and process them accurately.
• Address customer concerns and resolve issues.
• Upsell products to increase store sales.
• Maintain cleanliness and stock in the service area.

Skills

Customer service

Communication

Upselling

Food safety

Cash handling

Tools

POS system

Touch screen

Job description

Domino's Pizza in Frederick, MD is seeking a friendly Customer Service Representative to welcome customers, take orders by phone or in person, and help drive sales through upselling. You will work in a fast-paced store environment and support the team with accurate order entry and customer care.

As a CSR, you will handle POS operations, prepare basic food items, and ensure cleanliness and safety throughout the shift.