Full-Time Customer Experience Coordinator Widewater

The TJX Companies, Inc.; Uniontown (Fayette County); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player seeks a Full-Time Customer Experience Coordinator to enhance customer interactions and team collaboration. In this dynamic role, you will lead a vibrant team, focusing on creating positive experiences while managing store operations. With opportunities for personal and professional growth, you will train and mentor associates, ensuring adherence to policies and promoting a culture of integrity. Join a supportive work environment that values diversity and offers competitive benefits, making a meaningful impact in the retail space.

Benefits

Employee Discounts

401(k) with Company Contributions

Child Care Discounts

Legal Insurance

Referral Bonuses

Paid Parental Leave

Qualifications

• Strong understanding of merchandising techniques and customer service.
• Ability to train and mentor associates effectively.

Responsibilities

• Create a positive customer experience and manage register assignments.
• Train associates on front-end principles and promote loyalty programs.

Skills

Customer Service

Communication Skills

Organizational Skills

Leadership

Merchandising Techniques

Multi-tasking

Education

Retail Experience (1 year)

Leadership Experience (6 months)

Job description

Full-Time Customer Experience Coordinator Widewater

Join us as a Full-Time Customer Experience Coordinator at Widewater at The TJX Companies, Inc.

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Job Overview

At TJX Companies, every day offers new opportunities for growth, exploration, and achievement. You will be part of a vibrant team that values diversity, promotes collaboration, and supports your development. Whether in our global Home Offices, Distribution Centers, or Retail Stores—including TJ Maxx, Marshalls, HomeGoods, Homesense, Sierra, Winners, and TK Maxx—you'll find abundant opportunities to learn, thrive, and make an impact. Join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Responsibilities

• Create a positive customer experience both internally and externally
• Promote a culture of honesty and integrity, maintaining confidentiality
• Train and mentor Associates on front-end principles
• Coach Associates on personalizing the customer experience and promoting loyalty programs
• Manage register assignments, POS coverage, and support break coordination
• Address customer concerns promptly to ensure satisfaction
• Ensure store tasks are completed according to plan, prioritizing as needed
• Communicate effectively with management and team members about priorities and progress
• Provide and receive recognition and constructive feedback
• Collaborate with management on training needs to enhance team effectiveness
• Adhere to labor laws, policies, and procedures
• Promote credit and loyalty programs
• Support store shrink reduction initiatives
• Maintain a safe environment by promoting safety awareness
• Perform other duties as assigned

Qualifications

• Availability to work flexible hours, including nights and weekends
• Strong understanding of merchandising techniques
• Ability to multi-task effectively
• Excellent communication and organizational skills with attention to detail
• Adaptability to changing directions and unexpected situations
• Team-oriented mindset, working well with peers and supervisors
• Ability to train others
• At least 1 year of retail experience and 6 months of leadership experience

Benefits

Our benefits include discounts, EAP, smoking cessation programs, bereavement leave, 401(k) with company contributions, child care and cell phone discounts, pet and legal insurance, credit union, referral bonuses, and more. Eligible employees may also access medical, dental, vision, HSA, FSA, life insurance, disability coverage, paid parental leave, holidays, and insurance discounts. Benefits are subject to change and are provided according to plan terms.

Additional Information

We are committed to providing a supportive work environment, a competitive salary, and equal employment opportunities regardless of race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity, or marital status. Reasonable accommodations are available for qualified individuals with disabilities.

Location and Compensation

Address: 117 Matthew Drive, USA TJ Maxx Store 1205, Uniontown PA

Starting pay range: $13.00 to $13.50 per hour, based on skills, qualifications, and experience.