Full-Time CSR: Help Renters Build Credit

RentReporters, LLC; Newport Beach (CA); Hybride; USD 23 000 - 28 000; Plein temps

Avantages offerts par ce poste

Health, dental and vision plans

401K

Paid time off

FSA

Résumé du poste

RentReporters is hiring full-time Customer Service Representatives to join us at our office in Newport Beach. Hours are Monday through Friday, 8am–5pm. We offer a competitive compensation plan and benefits including health, dental, vision, FSA, paid time off, and 401K.

The role focuses on verifying rent payments with landlords and delivering customer support. Candidates should have excellent communication, tech proficiency, and problem-solving skills, with prior call center or sales experience a

Qualifications

• 6+ months in a sales role (i.e., call center, retail, services, etc.)
• Must be able to pass a criminal background check.
• Excellent verbal and written communication skills.
• Proficiency with computers, including email and internet search.
• Excellent negotiation and influencing skills.

Responsabilités

• Verify customers' rent payments with landlords.
• Assist customers via phone and email to answer questions and resolve issues.

Connaissances

Communication

Computer skills

Problem solving

Phone communication

Negotiation

Outils

Salesforce

Description du poste

RentReporters is hiring full-time Customer Service Representatives to join us at our office in Newport Beach. Hours are Monday through Friday, 8am–5pm. We offer a competitive compensation plan and benefits including health, dental, vision, FSA, paid time off, and 401K.

The role focuses on verifying rent payments with landlords and delivering customer support. Candidates should have excellent communication, tech proficiency, and problem-solving skills, with prior call center or sales experience a