Full-Time Client Account Specialist

Swift7 Consultants; Austin (TX); On-site; USD 47,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Career advancement opportunities

Ongoing training and skill development

Collaborative team environment

Hands-on experience in customeraccount

Job summary

Swift7 Consultants seeks a Customer Account Representative to assist customers with account inquiries, nurture strong client relationships, and support the customer journey with professional, solutions-driven service.

You will collaborate with internal teams to resolve concerns, maintain accurate records, and deliver an outstanding experience. This full-time, Austin-based role emphasizes teamwork, ongoing training, and opportunities to grow your leadership and communication skills.

Qualifications

• Excellent verbal and written communication skills.
• Strong interpersonal and relationship-building abilities.
• Customer-oriented mindset with a positive attitude.
• Strong organizational and time management skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Problem-solving and critical thinking skills.
• Ability to work both independently and as part of a team.
• Basic proficiency with computer systems and business applications.

Responsibilities

• Build and maintain positive relationships with customers.
• Respond to customer inquiries in a professional and timely manner.
• Assist clients with account information, updates, and service requests.
• Provide product and service information tailored to customer needs.
• Maintain accurate customer records and account documentation.
• Collaborate with internal departments to resolve customer concerns.
• Support account growth by identifying customer opportunities.
• Deliver an outstanding customer experience through effective communication.

Skills

Relationship-building

Communication

Customer service

Multitasking

Organization

Problem-solving

Team collaboration

Adaptability

Job description

Swift7 Consultants seeks a Customer Account Representative to assist customers with account inquiries, nurture strong client relationships, and support the customer journey with professional, solutions-driven service.

You will collaborate with internal teams to resolve concerns, maintain accurate records, and deliver an outstanding experience. This full-time, Austin-based role emphasizes teamwork, ongoing training, and opportunities to grow your leadership and communication skills.