Expand your career possibilities.
Thank you for dedicating your time and talent to Lowe’s. We want to give you more opportunities to learn and grow, so if you find a position you’re interested in below, we encourage you to apply!
Find Your Home to More Possibilities.
Essential Functions:
- Customer Service
- Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures, and programs.
- Seeks out customers to understand their needs and assists in locating, demonstrating, selecting, carrying, and loading merchandise.
- Listens to and responds knowledgeably and promptly to customer and employee questions, walking them through projects when necessary.
- Demonstrates sincere appreciation to customers.
- Communicates information regarding stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs.
- Contacts customers regarding delivery or coordinates with the truck driver to call the customer.
In-stock- Plans delivery activities, prints loading tickets, and delivers merchandise according to schedule to ensure on-time delivery of orders.
- Pulls merchandise, builds, and bands delivery loads, and loads trucks within payload limits according to delivery order.
- Inspects condition of products before loading for delivery or assisting customers with loading.
- Matches items on invoice with quantities loaded by verifying descriptions, items, and model numbers.
Clean and Safe Stores- Ensures that loads are safe, secure, and within Department of Transportation (DOT) regulations.
- Updates delivery and route status on the system for tracking purposes.
- Unloads, installs, and tests appliances upon delivery.
- Verifies daily vehicle inspections and reports, and maintains cleanliness, repairs, and maintenance of delivery vehicles and equipment.
- Completes DOT reporting to maintain certification and compliance.
- Detects signs of shoplifting, theft, and security risks, and reports them promptly.
- Ensures compliance with housekeeping standards to maintain store and work area cleanliness and organization.
- Maintains a safe work environment, conducting safety reviews and noting hazards.
- Adheres to safety requirements related to job duties, including the use of safety devices and equipment.
- Operates store equipment as needed for the role.
- Performs other duties as assigned.
Minimum Requirements:
- Class A CDL License (required in locations with multi-unit CMV) or Class B CDL License with air brake endorsement (required in locations with single-unit CMV).
- Valid medical certificate or ability to obtain one upon employment.
- Ability to pass MVR screening.
- Ability to obtain required sales-related licenses or registrations.
- Ability to read, write, and perform basic arithmetic.
- Must be 21 years of age.
- Ability to comply with DOT and CDL regulations.
Preferences:
- 1 year experience driving semi-truck/trailer or certification from a driving school.
- 6 months experience in in-home delivery or retail customer service.
- 3 months experience operating a forklift or Moffett for onloading/offloading vehicles.
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability, medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other protected category under law.