**Essential Functions:**
**Customer Service**
- Provides excellent customer service by adhering to Lowe's policies, procedures, and programs.
- Assists customers in locating, demonstrating, selecting, carrying, and loading merchandise.
- Responds promptly and knowledgeably to customer and employee questions, guiding them through projects when needed.
- Shows sincere appreciation to customers.
- Communicates information about stock, special orders, features, applications, and warranties related to Lowe's programs.
- Contacts customers regarding deliveries or coordinates with truck drivers for delivery calls.
**In-stock**
- Plans delivery schedules, prints loading tickets, and ensures timely delivery of orders.
- Prepares merchandise, builds, bands loads, and loads trucks within payload limits.
- Inspects products before loading and assists customers with loading when necessary.
- Verifies invoice items against loaded merchandise.
**Clean and Safe Stores**
- Ensures loads are secure and compliant with DOT regulations.
- Updates delivery and route status in tracking systems.
- Unloads, installs, and tests appliances upon delivery.
- Maintains vehicle inspections, cleanliness, and repairs, and completes DOT reporting to ensure compliance.
- Detects security risks and reports them promptly.
- Maintains store cleanliness and organization, ensuring safety standards are met.
- Operates store equipment as required based on specific roles.
- Performs other duties as assigned.
**Minimum Requirements:**
- Class A or B CDL License with appropriate endorsements and a valid medical certificate.
- Ability to pass MVR screening and obtain necessary licensure.
- Basic reading, writing, and arithmetic skills.
- Must be at least 21 years old.
- Ability to comply with DOT and CDL regulations.
**Preferences:**
- Experience driving semi-trucks/trailers or certification from a driving school.
- Experience in in-home delivery or retail customer service.
- Experience operating forklifts or Moffett equipment.
**Pay Range:** $20.50 - $23.00 per hour. Starting pay may vary based on various factors. For benefits information, visit https://talent.lowes.com/us/en/benefits.
**Associate Benefits:** https://talent.lowes.com/us/en/joining-our-team
Benefits include health, dental, vision insurance, life and disability insurance, paid time off, flexible spending accounts, 401(k) with company match, employee assistance programs, education support, and more. Lowe's is an equal opportunity employer, committed to diversity and inclusion.