Full Time - CDL Delivery Driver

Lowe's Companies, Inc.; Latrobe (Westmoreland County); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated CDL Delivery Driver to join their team. This role is crucial for ensuring customer satisfaction through timely deliveries and exceptional service. You will engage with customers to understand their needs, assist with loading merchandise, and ensure compliance with safety regulations. If you have a passion for driving and customer service, this is an excellent opportunity to make a significant impact in a dynamic environment. Join a company that values its employees and offers a supportive workplace where your contributions are recognized and rewarded.

Benefits

Health Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Qualifications

• Must have a valid Class A or B CDL License depending on vehicle type.
• Ability to pass MVR screen and comply with DOT regulations.

Responsibilities

• Provide SMART customer service and assist customers with their needs.
• Plan and execute delivery activities while ensuring safety compliance.

Skills

Customer Service

Communication

Basic Arithmetic

Safety Compliance

Education

Class A CDL License

Class B CDL License

Valid Medical Certificate

Tools

Zebra Phone

Forklift

Job description

Join to apply for the Full Time - CDL Delivery Driver role at Lowe's Companies, Inc.

• Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs
• Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
• Listens to and responds knowledgeably and promptly to customer and employee questions by walking them through projects when necessary
• Demonstrates sincere appreciation to customers
• Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs
• Contacts customers regarding delivery or coordinates with the truck driver to call the customer

Essential Functions:

1. Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs
2. Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
3. Listens to and responds knowledgeably and promptly to customer and employee questions by walking them through projects when necessary
4. Demonstrates sincere appreciation to customers
5. Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs
6. Contacts customers regarding delivery or coordinates with the truck driver to call the customer

In-stock:

1. Plans delivery activities, prints loading tickets, and delivers merchandise according to schedule to ensure on-time delivery of orders
2. Pulls merchandise, builds and bands delivery loads, and loads trucks (within payload) according to delivery order
3. Inspects condition of products (e.g., appliances) before loading for delivery or assisting customer with loading
4. Matches items on invoice with quantities loaded by verifying descriptions, items, and model numbers

Clean and Safe Stores:

1. Ensures that the loads are safe, secure, and within Department of Transportation (DOT) regulations
2. Updates delivery and route status (e.g., on-site, completed) on system (e.g., iPhone) for tracking purposes
3. Unloads, installs, and tests appliances upon delivery
4. Verifies daily vehicle inspections and reports and ensures cleanliness, maintenance, and repairs for delivery vehicles and other equipment (e.g., lift gates)
5. Completes Department of Transportation (DOT) reporting to maintain DOT certification and CDL compliance
6. Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection
7. Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas
8. Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates
9. Adheres to all safety requirements relevant to one’s regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices
10. Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler)
11. In addition to the above responsibilities, this individual is held accountable for other duties as assigned

Minimum Requirements:

• Class A CDL License - In locations with multi-unit CMV (tractor trailer & flatbed) a class A license is required to operate.

or

• Class B CDL License - In locations with single-unit CMV (tandem flatbed) a class A or B license with air break endorsement is required to operate.

• Valid medical certificate or ability to obtain one upon employment
• Ability to pass MVR screen in accordance with company requirements.
• Ability to obtain sales related licensure or registration as may be required by law
• Ability to read, write, and perform basic arithmetic (addition, subtraction)
• Must be 21 years of age
• Ability to comply with DOT and CDL regulations

Preferences:

• 1 Year Experience driving a semi-truck/trailer or certification from a driving school
• 6 Months Experience performing in-home delivery or retail customer service
• 3 Months Experience operating a forklift or Moffett onloading/offloading a vehicle

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.