Full Time - CDL Delivery Driver

Lowe's; Irmo (SC); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading company in home improvement is seeking a Delivery Driver to provide exceptional customer service and ensure timely delivery of products. The ideal candidate will possess a valid CDL license and have a strong commitment to safety and customer satisfaction. Responsibilities include assisting customers, planning deliveries, and maintaining cleanliness in the store and delivery vehicles. This role offers an opportunity to join a dynamic team and contribute to a positive shopping experience.

Qualifications

• Must be at least 21 years old.
• Ability to comply with DOT and CDL regulations.
• Ability to pass MVR screening.

Responsibilities

• Provides excellent customer service and assists customers with merchandise.
• Plans delivery activities and ensures on-time delivery.
• Maintains store cleanliness and safety protocols.

Skills

Customer Service

Communication

Safety Awareness

Education

Class A CDL License

Class B CDL License with air brake endorsement

Valid medical certificate

Job description

Essential Functions:

1. Customer Service

• Provides excellent customer service by following Lowe's policies, procedures, and programs.
• Assists customers in locating, demonstrating, selecting, carrying, and loading merchandise.
• Responds promptly and knowledgeably to customer and employee questions, guiding them through projects when needed.
• Expresses genuine appreciation to customers.
• Communicates information regarding stock, special orders, features, benefits, applications, and warranties related to Lowe’s programs.
• Contacts customers about deliveries or coordinates with truck drivers to inform customers.

In-stock

• Plans delivery activities, prints loading tickets, and ensures on-time delivery.
• Prepares merchandise, builds, and bands loads, and loads trucks within payload limits.
• Inspects products before loading or assisting with loading.
• Verifies invoice items against loaded quantities, descriptions, and model numbers.

Clean and Safe Stores

• Ensures loads are safe, secure, and compliant with DOT regulations.
• Updates delivery and route status in tracking systems.
• Unloads, installs, and tests appliances upon delivery.
• Performs vehicle inspections, maintains cleanliness, and reports repairs for delivery vehicles and equipment.
• Completes DOT reporting to maintain certification and compliance.
• Detects security risks like shoplifting and reports them promptly.
• Maintains store and work area cleanliness and organization.
• Follows safety protocols, including hazard identification and use of safety devices.
• Operates store equipment as needed, depending on the role.
• Performs additional duties as assigned.

Minimum Requirements:

• Class A CDL License (required for multi-unit CMV locations).
• Class B CDL License with air brake endorsement (required for single-unit CMV locations).
• Valid medical certificate or ability to obtain one.
• Ability to pass MVR screening.
• Ability to obtain necessary sales-related licenses or registrations.
• Ability to read, write, and perform basic arithmetic.
• Must be at least 21 years old.
• Ability to comply with DOT and CDL regulations.

Preferences:

• 1 year of experience driving semi-trucks/trailers or certification from a driving school.
• 6 months of experience in in-home delivery or retail customer service.
• 3 months of experience operating a forklift or Moffett for onloading/offloading.

Lowe’s is an equal opportunity employer and practices nondiscrimination based on race, color, creed, sex, age, national origin, disability, sexual orientation, gender identity, marital status, veteran status, genetic information, or other protected categories under law.